Complaintsprojekty

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Description: We are actively seeking a skilled freelancer or web development team to lead an exciting and cutting-edge project. The primary mission is to create a comprehensive ...artificial intelligence technologies to generate personalized and human-like responses, enhancing the customer experience and automating sales processes. Order Tracking and Calendar for Appointments: Design specific sections to view orders generated through WhatsApp and Instagram, along with a calendar for managing scheduled appointments. Feedback Channel: Include a section where users can express complaints, claims, improvement requests, and feedback about the platform. Web Page Creation: Develop an attractive and intuitive web page serving as the primary interface for bot configuration and platform m...

...primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints Work closely with the management team to set and/or implement policies, procedures, and systems and to follow through with implementation. Communicate all operating policies and/or issues at department meetings Skills & proficiencies: Leadership Conflict Management Organisation Decision-Making People Management Data Entry Skills Data Processing Skills Dependable Reporting S...

We are looking for an enthusiastic and driven independent sales representative (Commission based sales position) Outdoor Sales Rep...Duties and Responsibilities: Must be able to find new partnership opportunities and develop them Prospect and develop new business opportunities Make professional presentations to new business partners, inform them of company services benefits and features. persuading customers to subscribe our services. Generate and submit sales reports to management Addressing client concerns and resolving complaints. Required skills: The ability to work independently. Strong negotiation and consultative sales skills. Excellent analytical and problem-solving skills. Effective communication skills. Detailed oriented Proficiency in English

...Philippines. Position Summary: As a Customer Service Representative, you will be responsible for delivering outstanding customer service experiences to our clients' customers. Utilizing your excellent communication and problem-solving skills, you will handle a wide range of inquiries, issues, and complaints, ensuring customer satisfaction and retention. Responsibilities: - Provide exceptional customer service via phone, email, or chat channels, addressing inquiries, resolving issues, and managing complaints in a timely and professional manner. - Act as the primary point of contact for customers, demonstrating empathy, patience, and a customer-centric approach to build rapport and trust. - Identify and assess customers' needs, providing accurate and relevant inf...

Project Title: Email writing, customer service email, complaint email Good Typing speed. - Excellent written English skills. It must appear as though English is you first language. - Must have your own PC and a reliable high-speed internet connection. Internet speed Min 20 downloa...tone. Ideal skills and experience for the job: - Excellent written communication skills. - Strong customer service skills. - Ability to handle customer inquiries promptly and effectively. - Experience in writing professional emails that convey a friendly tone. - Attention to detail and ability to provide accurate information. - Knowledge of customer service best practices. - Ability to handle complaints and resolve them in a professional manner. - Time management skills to meet daily email writing req...

I am looking for a skilled developer to create a laboratory management system using the MERN stack. The system should have the following features: - Sending notifications to administrators - Registering complaints -User Authentication I have some ideas for specific functionalities, but I am open to suggestions and guidance from the developer. The expected timeline for this project is 10 days. Ideal skills and experience for the job include: - Proficiency in the MERN stack (MongoDB, , React.js, and Node.js)

Specification document - 5 customised workflow forms (incident, accident, compliments and complaints, quality monitoring and staff supervision) - these workflow forms to be automatically sent to the boss upon completion - searchability - all forms completed to have reference numbers for ease of locating - easy to access and use on computer as well as phone/ tablet - reminders and alerts if something is expiring or coming up - kanban board for staff and events - everything tailored with company logo and easy to read - review work done for changes - employee calendar with task trays for ease of assigning tasks to employees for day-to-day work and when employees go on holiday example of questions required in an: INCIDENT AND ACCIDENT FORMS Needs to include: - date and time of in...

...ability to handle customer queries effectively - Proficiency in using telecommunication systems and CRM software - Ability to follow a set of talking points or guidelines provided by the company Responsibilities: - Handle incoming calls from customers and provide assistance with their queries or concerns - Maintain a professional and friendly tone while conversing with customers - Address customer complaints or issues and provide appropriate solutions or escalate to the relevant department - Document all interactions and update customer records in the CRM system - Follow up with customers to ensure their issues are resolved and provide necessary assistance The number of calls expected to be handled daily is less than 50, so the freelancer should be able to manage their time eff...

...Service Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. To be successful, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Customer Service Representative Responsibilities: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and va...

Project Title: SABAH RAWAT Project Description: I am looking for a freelancer to provide customer support for my existing professional service business. Ideal Skills ...to detail and ability to document customer interactions accurately - Ability to work independently and meet deadlines Tasks to be performed: - Responding to customer inquiries and providing support via email, chat, or phone - Assisting customers with any issues or concerns they may have - Providing product information and guiding customers through the purchasing process - Resolving customer complaints and ensuring customer satisfaction - Documenting customer interactions and maintaining accurate records Note: Please provide examples of previous customer support experience and any relevant certifications or quali...

...Service Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. To be successful, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Customer Service Representative Responsibilities: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and va...

I am looking for someone to provide advocacy work on a cheating report. A detailed report needs to be written with specific guidelines in mind. The report must be in the format of a Word Document. I'm looking for an experienced professional with a good understanding of the law and how to formulate legal complaints and appeals. Can you demonstrate the weak aspects in this report that could be used to dispute the verbal allegations regarding the students' behavior's during the exam? Also, I have to respond to these unfounded charges of cheating in a professional, lawful, and more reliable points.

Stop payment Reas...handling refund requests and resolving customer complaints Project description: We are seeking a freelancer who has experience in resolving payment issues and can help us with our situation. The reason for stopping the payment is that the product we ordered has not been delivered. We have not yet communicated with the freelancer about this issue and are looking for a professional who can assist us in resolving it. Our desired resolution is a refund for the payment. The ideal candidate should have knowledge of freelancer platforms and their dispute resolution processes. They should also have strong communication skills to effectively communicate with the freelancer and the platform. Experience in handling refund requests and resolving customer complaints ...

Qualified individual to conduct legal research and prepare Appellant briefs. The successful candidate will work with two attorneys and with the Appellant Petitioner. The position requires 5 years of experience conducting legal research in U.S. District Courts and state law, preparing appellant briefs. The individual should have specialized knowledge of U.S. constitutional law, specifically in due process rights (procedural and substantive due process rights violations). Familiarity with U.S. State Law, particularly in relation to family law and guardianship matters, is also crucial given the specifics of the case. Qualifications: 1. Strong Research Skills: The individual should have the ability to conduct thorough and accurate legal research, and be able to analyze and interpret c...

...preferred - Excellent communication skills and ability to provide prompt and accurate responses - Strong problem-solving skills and ability to handle customer inquiries effectively Responsibilities: - Engage with customers through LiveChat platform to provide sales support - Answer customer inquiries, provide product information, and assist with purchasing decisions - Resolve customer issues and complaints in a timely and satisfactory manner - Collaborate with the sales team to identify and capitalize on upsell and cross-sell opportunities - Maintain detailed records of customer interactions and transactions - Offer real time support to sales team to ensure maximum number of sales are made each shift Requirements: - Availability to provide chat support for 8 hours per day - Rel...

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Project Description: Help me draft a police complaint Nature of the complaint: - The complaint is regarding a criminal offense....The complaint is regarding a criminal offense. Specific details about the incident: - I have some details about the incident that need to be included in the complaint. Support needed in drafting the complaint: - I require full drafting support to create a comprehensive and effective police complaint. Ideal skills and experience for the job: - Experience in legal writing and drafting police complaints. - Knowledge of criminal law and procedures. - Strong attention to detail to accurately include the provided details. - Ability to create a persuasive and well-structured complaint. - Excellent communication skills to understand and convey the incident ef...

As an experienced Amazon and Flipkart seller, I am in need of someone who can quickly and effectively manage my accounts on both marketplaces. I require weekly assistance with managing both my Amazon ...seller accounts, as I do not have the time nor energy to take care of them myself. The ideal candidate should be highly experienced in setting up and managing Amazon and Flipkart accounts and have a proven track record of achieving positive seller feedback and results. Responsibilities will include ensuring that our existing ones are functioning correctly, responding to customer feedback and complaints, monitoring marketplace trends, and optimizing inventory and listings, creating more orders. If you feel you have the necessary experience and skill set, then please apply for this op...

...and customer service - Ensure timely order processing and fulfillment - Monitor and update product listings, pricing, and promotions - Coordinate with suppliers and vendors for inventory replenishment - Analyze sales data and generate reports for business review - Implement marketing strategies to drive traffic and increase sales - Provide exceptional customer service and handle inquiries and complaints Preferred Communication Method: Video Call Ideal Skills and Experience: - Proven experience in managing an online store or e-commerce platform - Strong knowledge of inventory management systems and online marketplace platforms - Excellent communication and interpersonal skills for effective customer service - Analytical mindset with the ability to interpret sales data and make i...

I am looking for a virtual assistant who can provide customer support for my business. The ideal candidate will have speci...contact whit their check in person. Organise contract for new properties such as text writing, create new advertisement, marketing in facebook and Instagram and and to continue improve the website that is in wordpress. We are looking for a person that can be responsible and that can work in many system at the time. Tasks: - Responding to customer inquiries and resolving issues - Managing customer complaints and ensuring customer satisfaction - Providing product information and assistance to customers Skills and Experience: - Excellent communication and interpersonal skills - Strong problem-solving abilities - Previous experience in customer support or a rela...

I am looking for a talented web developer to create a Grievance Management System Website using ReactJs and Springboot as the preferred platform. The website will feature a Ticketing System, Email Notifications, and Reporting & Analytics capabilities, intended to help me effectively manage various types of complaints. I do not have a specific design in mind for the website, so I need help with the design of the website. The successful freelancer must have excellent coding and development skills with React & Springboot as well as design capabilities. I look forward to your bids!

I am looking for a skilled freelancer to develop a complaint management system on MS Dynamics. The ideal candidate should have experience in developing similar systems and be familiar with MS Dynamics. Specific features needed in the complaint management system include: - Ticketing system for efficient tracking and management of complaints - Feedback and referral management. - Automated email notifications to keep users informed about the status of their complaints - Reporting and analytics capabilities to provide insights and track performance For the user interface, I would like the freelancer to propose a design that is user-friendly and visually appealing. I am open to suggestions and would like to see the freelancer's creativity in designing the interface. The ex...

Need a ecommerce system that includes following features Shopping cart Product listings Offers and deals User profile Reviews and complaints Social media and integration Payment method integration

Job responsibilities 1. Responsible for after-sales technical support and on-site service (installation, maintenance, repair) of color ultrasound Products; 2. Responsible for establishing, managing and training the service team of channel providers; 3, Timely and effective to provide technical support to customers, to solve customer problems and complaints; 4. Collected feedback on regional customer demand and product improvement suggestions, participated in regional service process improvement and service brand building, and enhanced customer satisfaction. Job requirements degree or above, major in electronics or related. good communication skills and customer service awareness, strong sense of responsibility,strong team spirit; support

Develop a system which can help our clients a complete informarion about mall that includes Floor information with complete shops and stalls Offers and prices for all brands Ordering and payment facility Map and guidance Reviews and complaints management Ios and andriod

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I am looking for a freelancer to document my employee concerns. The purpose of this project is to address and resolve each individual concern. I am open to ...this project is to address and resolve each individual concern. I am open to any format or template that the freelancer may propose to use in the documenting process. The goal of this project is to ensure that every employee complaint is recorded and the appropriate action is taken to address it. I expect the freelancer to have the relevant experience and understand how best to document employee complaints in an accurate and effective manner. The deliverable of this project is a document outlining the concerns raised by my employees and the proposed solutions. I look forward to working with a capable freelancer to complete thi...

Project Title: Custom Mobile Food Delivery Application Description: We are looking to develop a user-friendly and aesthetically pleasing mobile application for food delivery. The application should cater to customers looking to order food from various l... Offers and Promotions: The app should display ongoing offers, discounts, and promotions from restaurants or based on user behavior. Customer Support and Feedback: Users should be able to easily access customer support via the app and provide feedback regarding any issues faced. Admin Panel: A web-based admin panel should be developed for managing restaurants, menu items, offers, and user complaints. Security and Compliance: The app should ensure data privacy and security compliance, ensuring user data is protected. No paymen...

...should be able to create accounts on the website to access services and submit complaints or grievances. Complaint Submission: An integral part of the website is a user-friendly complaint submission form. Citizens should be able to file complaints regarding various departmental concerns. Complaint Tracking: The website should enable citizens to track the status and progress of their complaints after submission. Department Dashboards: Individual dashboards should be created for different government departments to access, manage, and respond to complaints assigned to them. Administrator Dashboard (DM Dashboard): A higher authority dashboard for the District Magistrate (DM) to oversee, assign, and manage complaints and monitor the performance of d...

I am looking for an expert in the field of dropshipping through Ali Express Required: - Market Research - Advertising products including facebook - Issuing orders - Tracking number updates - Customer Service - Handling of returns / complaints - Improving images + titles - SEO optimization - shopify, dsers Proven experience in the field and portfolio including successes in products for the employer. My aim: is to go from state A to B: A: I'm a beginner in e-commerce, I set up a store and selected some products B: Builds a mechanism that sells products every month with a revenue cycle of $5000

...integrations that our suppliers can upload their products and price, and cannot go live without we reviewing and change prices before it goes live. 4: Shipping / Freight and Tax calculation Plugin 5: Email 6: Inventory management system 7; Managing sales and handling correspondence – to fulfil orders and dispatchment of goods , answer queries and manage stock. 8: Support requests and complaints – support requests or complaints. 9: Marketing and promotion –PPC advertising, social media or a combination of all of them. 10: Website maintenance support 11: Security and monitoring. 12: Must have Easy Downloads 13: SEO 14: Shopping Cart for both Public and Members. 15:Compatibility. Phone. Tablet. Laptop and Desktop computers And a simple solar calculator pl...

...service manager for my watch shop who will primarily focus on resolving customer complaints. The ideal candidate should have mid-level experience and expertise in customer service management. Tasks to be handled by the customer service manager include: - Extensive Knowledge of Watch Brands and Models - Good Understanding of the technical side of watches in general - Must be Fluent in English - Be able to manage and coordinate a small team of customer service operators - Answering customer inquiries - Managing returns and exchanges - Resolving customer complaints The expected volume of complaints per day is between 10-50. Therefore, the candidate should have the ability to handle a moderate volume of complaints efficiently and effectively. The customer ser...

Contractors for a Traveling Agency I am looking for contractors to assist with providing customer support for a traveling agency. The ideal candidate should have experience in customer service and be able to handle inquiries and issues from clients efficiently. Tasks: - Responding to customer inquiries and providing assistance via email, phone, or live chat - Resolving customer complaints and issues in a professional and timely manner - Providing recommendations and suggestions for travel itineraries based on customer preferences and budget Preferred Software or Tool: - The client has a specific tool in mind for itinerary creation. Familiarity and experience with this tool is preferred. Volume of Itineraries: - The expected volume of itineraries to be created each week is betwee...

...will have a strong background in customer service, excellent communication skills, and the ability to handle a high volume of customer interactions. Responsibilities: - Provide phone support to customers, addressing their inquiries, concerns, and issues in a professional and timely manner - Ensure customer satisfaction by providing accurate and helpful information and resolving any problems or complaints - Maintain thorough and accurate records of customer interactions and transactions Requirements: - Previous experience in customer service or call center roles - Exceptional verbal and written communication skills - Strong problem-solving and decision-making abilities - Ability to multitask and handle a high volume of customer interactions efficiently - Proficient in using cust...

We are looking for a highly skilled CSR Agent who is fluentin English for remote call center, outbound inbound email and chat, The successful candidate will handle customer inquiries, resolve complaints, and provide accurate information about our products and services via the phone, email, or chat. The ability to communicate effectively in English is essential. The ideal candidate will also possess strong interpersonal skills, attention to detail, and the ability to work in a fast-paced environment. Experience in the customer service industry is preferred. Skills: - Proficiency in English- Strong communication skills -Previous customer support experience is preferred but not mandatory. -A reliable Windows 7 or higher operating system. -Stable internet connection with a good ping. -P...

Complaint Management System for College where student can create a account and login to file complaints related to hostel issues, cafeteria issues, internet issues. Later students can login and see the complaints status and all. There should be a admin panel who can login and handle complains by forwarding to sub-admin of specific departments.

Project Title: Telecalling for Customer Service Purpose of the telecalling: - Provide excellent customer service and support to clients - Address inquiries, complaints, and resolve issues promptly and effectively Script for the calls: - I need the freelancer to draft a script for the telecalling - The script should include key talking points, FAQs, and guidelines for handling different customer scenarios Number of calls expected to be made: - Approximately 50-100 calls in total - Each call should be handled professionally and with a customer-centric approach Ideal skills and experience for the job: - Strong communication skills and fluency in the language(s) required for the calls - Prior experience in customer service or call center roles is preferred - Ability to naviga...

We are a Managed Service Provider (MSP) and Internet Service Provider (ISP). We are passionate about delivering exceptional services that empower businesses to reach their full potential. We are looking to grow our dedicated team by adding a highly motivated Customer Service / Operations Manager. Responsibilities Act as the first point of contact for customers, ensuring all queries, complaints, and issues are addressed in a timely and efficient manner. Coordinate with engineers to allocate tasks and resources, ensuring optimal productivity. Monitor open tasks and follow up to ensure timely completion. Keep customers informed of task statuses, planned maintenance activities, and general updates. Develop and maintain SOPs for the customer service and operations department. Liaise ...

We are a Managed Service Provider (MSP) and Internet Service Provider (ISP). We are passionate about delivering exceptional services that empower businesses to reach their full potential. We are looking to grow our dedicated team by adding a highly motivated Customer Service / Operations Manager. Responsibilities Act as the first point of contact for customers, ensuring all queries, complaints, and issues are addressed in a timely and efficient manner. Coordinate with engineers to allocate tasks and resources, ensuring optimal productivity. Monitor open tasks and follow up to ensure timely completion. Keep customers informed of task statuses, planned maintenance activities, and general updates. Develop and maintain SOPs for the customer service and operations department. Liaise ...

Title: Customer Support - Call Center Description: I am in need of a customer support call center that can handle both inbound and outbound calls. The ideal candidate will have experience in providing...interactions will be conducted in English. Skills and Experience required: - Previous experience in a call center or customer support role - Excellent communication skills - Ability to handle a high volume of calls per day - Proficient in English language - Strong problem-solving skills - Attention to detail and ability to multitask - Patience and empathy in dealing with customer inquiries and complaints - Ability to follow scripts and guidelines accurately and professionally If you meet the above requirements and are able to provide top-notch customer support, please submit your...

We are a Managed Service Provider (MSP) and Internet Service Provider (ISP). We are passionate about delivering exceptional services that empower businesses to reach their full potential. We are looking to grow our dedicated team by adding a highly motivated Customer Service / Operations Manager. Responsibilities Act as the first point of contact for customers, ensuring all queries, complaints, and issues are addressed in a timely and efficient manner. Coordinate with engineers to allocate tasks and resources, ensuring optimal productivity. Monitor open tasks and follow up to ensure timely completion. Keep customers informed of task statuses, planned maintenance activities, and general updates. Develop and maintain SOPs for the customer service and operations department. Liaise ...

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...Cancellation or failed delivery and subsequent refund of payment and adjustment of inventory should be allowed for 8. Products include only goods but provision for services should also be made 9. Products should be listed along with their names, description, pics, dimensions, weight 10. All products should be categorized and serialized; details will be provided by MEMGAS 11. Ticket system for problems/complaints for all parties 12. Ranking system for drivers and customers 13. Provision for tips for drivers 14. Customers can have up to 10 different addresses, last used should be on top 15. Customers can select drivers, last used should be on top 16. Driver’s gps locations should be stored in database from start to finish of each order execution System Features: 1. 100% web ...

...reality that we might not be able to hire for every position initially. Some roles may need to be blended or even learned and undertaken by us until we're financially equipped to expand the team. Flexibility and creativity in structuring our human resources will be key. Detailed Role Descriptions: CRM and Customer Service: This team will be the frontline of our brand, handling customer queries, complaints, and feedback. They must be empathetic communicators, problem solvers, and capable of turning a dissatisfied customer into a brand advocate. Marketing: This role involves strategizing and executing marketing campaigns, content creation, and brand messaging. They need to be creative, digitally savvy, and adept at using various platforms to engage different segments of our...

...for a foreign individual proficient in Chinese, eager to be immersed in a multicultural work environment while providing superior service to our guests. Key Responsibilities: Address customer inquiries through email, phone, and online platforms promptly and professionally. Assist with booking and reservation queries, offering information regarding availability, rates, and amenities. Manage complaints, providing suitable solutions and alternatives within a set timeframe; ensure resolution through follow-ups. Collaborate with the on-site team to guarantee a seamless guest experience. Maintain a positive, empathetic, and professional demeanor toward guests at all times. Requirements: Proficiency in Chinese is mandatory; knowledge of additional languages is a plus. Previous experi...

I am looking for a virtual as...assistance with order tracking, returns, and exchanges - Managing orders and supplier communications - Researching new products and opportunities - Logging errors in the platform and customer communication Requirements: - Experience in working with Shopify and familiarity with its features and functionality - Strong communication and problem-solving skills - Ability to handle customer inquiries and complaints professionally and efficiently - You're a person who spends most of your day at PC and looking for a longterm job Hours: - I anticipate needing the virtual assistant's assistance for 10-20 hours per week. If you have experience in Shopify and are looking for a part-time virtual assistant role, please apply with your relevant experien...

...who can work with us in the long-term. You may work remotely from home, and flexibly switch shift with others if needed. Job Description: * Stay online, during your shift and responding promptly to customer inquiries within 5mins * Communicating with customers through various channels using personal messengers, (Line, Wechat, Viber, WhatsApp, KakaoTalk, Line, Skype, etc.) * Resolving customer complaints. * Have a clear understanding of our products, so that you can answer questions. * Processing orders and requests. * Communicating and coordinating with suppliers for the management of daily operations. Requirements: * Chinese, English competency. * Ability to remain calm and soothe customers when they are stressed or upset. * Certificate of clearance issued by the relevant ...

...who can work with us in the long-term. You may work remotely from home, and flexibly switch shift with others if needed. Job Description: * Stay online, during your shift and responding promptly to customer inquiries within 5mins * Communicating with customers through various channels using personal messengers, (Line, Wechat, Viber, WhatsApp, KakaoTalk, Line, Skype, etc.) * Resolving customer complaints. * Have a clear understanding of our products, so that you can answer questions. * Processing orders and requests. * Communicating and coordinating with suppliers for the management of daily operations. Requirements: * Chinese, English competency. * Ability to remain calm and soothe customers when they are stressed or upset. * Certificate of clearance issued by the relevant ...

Customer Service and Bookings Manager Needed for Travel Agent and Yacht Charter Company Lo...Middle East and North Africa Tasks to be handled: - Answering customer inquiries and booking reservations - Coordinating with travel suppliers and updating booking systems - Check requirements and availability for booking requests Ideal skills and experience: - Advanced level of experience in the travel industry - Strong customer service and communication skills - Ability to handle customer complaints and provide satisfactory resolutions - Proficient in using booking systems and coordinating with travel suppliers Work hours: - More than 20 hours per week Note: Please only apply if you meet the advanced level of experience requirement and are able to commit to working more than 20 hours...