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    hire a app designer Zakończone left

    Projekt UX aplikacji klasy CRM. Jest to dokładnie aplikacja call/contact center, czyli soft do komunikacji z klientami kanałami telefonicznymi takimi jak telefon, mail, czat, SMS itp. Odpowiednikiem takiej aplikacji jest np. Zendesk lub Five9. Chodzi o popracowanie nad UX i znalezienie rozwiązań na konkretne problemy np. wyszukiwanie, przeglądanie moich ticketów, dashboard, zarządzanie telefonem, zarządzanie spływającą komunikacją. Generalnie jestem otwarty na zaproponowanie charakteru współpracy. Wydaje mi się, że będą potrzebne mockupy interaktywne, będziemy wykonywali testy AB na użytkownikach. Zapraszam serdecznie do kontaktu i składania ofert

    $16 / hr (Avg Bid)
    $16 / hr Średnia Oferta:
    10 składanie ofert

    Whenever ticket come in zendesk, all people try to assign to themselves. I want a automatic system in which ticket get assigned to me automatically.

    $69 (Avg Bid)
    $69 Średnia Oferta:
    3 składanie ofert

    ...back-office team, by hiring an agency or a few individual contractors. Tasks will consist of: - Reviewing and assigning tickets in Zendesk (escalating tickets to the right departments) - Responding to first line customer support tickets (email and live chat, English language) - Performing customer identity controls using web-based back-office tool - Performing random and targeted customer controls using web-based back-office tool Training and practicalities: - Training will be given - Accounts and access to systems will be provided - You will be added to the company’s slack for internal communications Requirements: - Proficient in English language - Experience with Zendesk is prefered (but not a requirement as training will be provided) - You must provide your own...

    $8 / hr (Avg Bid)
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    53 składanie ofert

    We have a connection between MS Sql and , exporting ticket updates from their CRM into our SQL DB for reporting/AAS/Powe...Currently we pull data from Zendesk's JSON interface, do a minor manipulation and inject it into SQL. When it errors, it's usually a timing issue and the data is good from Zendesk, so it notes the ticket ID for reprocessing into a Sharepoint list, and later will try and reprocess the ticket. The read from Sharepoint is now failing 100%, and we need to debug that process. I suspect that a field type has changed, but the error trapping in Flow is not good. Second, Zendesk has the ability to insert tickets and make updates via JSON. We need to understand and implement the ability for our SQL engine to create or update a ticket in Zendesk vi...

    $1203 (Avg Bid)
    Pilny Projekt z Umową o Zachowaniu Poufności
    $1203 Średnia Oferta:
    14 składanie ofert
    Ticketing System -- 2 Zakończone left

    A ticketing system that allows users to submit requests "tickets", for customer service and technical support. Categorized by the status of the ticket and the department that has responsibility for resolving the ticket should be assignable to the appropriate customer service team member for ticketing...of the ticket and the department that has responsibility for resolving the ticket should be assignable to the appropriate customer service team member for ticketing system must also support the following channels (email, fb messenger) such as when a new message is received it's converted into a ticket. In general the ticketing systems functionalities shoud resemble zendesk and zoho desk... For further details please check the attachment.

    $4887 (Avg Bid)
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    55 składanie ofert

    Manychat Automation creating form to send to zapier to create Zendesk ticket

    $26 (Avg Bid)
    $26 Średnia Oferta:
    11 składanie ofert

    Just need a zendesk API ingestion set up in python so we can get the data into our data mart.

    $153 (Avg Bid)
    $153 Średnia Oferta:
    9 składanie ofert
    Zendesk expert Zakończone left

    Setting up zendesk site, ticketing solution Training

    $19 / hr (Avg Bid)
    $19 / hr Średnia Oferta:
    2 składanie ofert

    Implement Many Chat - Facebook Messenger, Instagram Messenger Want to get a many chat but working for my website to capture leads and send it to zendesk ticket

    $14 (Avg Bid)
    $14 Średnia Oferta:
    17 składanie ofert
    Project for Zendesk E. Zakończone left

    Hi Zendesk E., can you connect zendesk and mirakl, and why not Amazon ? Thx a lot, Guillaume

    $1000 (Avg Bid)
    $1000 Średnia Oferta:
    1 składanie ofert

    Mailchimp - Migrate Zendesk leads via Zapier to Mailchimp and setup mail automation sequence for new leads

    $12 (Avg Bid)
    $12 Średnia Oferta:
    2 składanie ofert
    Ticketing System Zakończone left

    A ticketing system that allows users to submit requests "tickets", for customer service and technical support. Categorized by the status of the ticket and the department that has responsibility for resolving the ticket should be assignable to the appropriate customer service team member for ticketing...of the ticket and the department that has responsibility for resolving the ticket should be assignable to the appropriate customer service team member for ticketing system must also support the following channels (email, fb messenger) such as when a new message is received it's converted into a ticket. In general the ticketing systems functionalities shoud resemble zendesk and zoho desk... For further details please check the attachment.

    $4545 (Avg Bid)
    $4545 Średnia Oferta:
    84 składanie ofert

    Running Opencart 1.52 with Zendesk support and want to activate the Whatsapp integration for Whatsapp messages ticketing also Activate ticket generation support information on whatsapp

    $12 / hr (Avg Bid)
    $12 / hr Średnia Oferta:
    8 składanie ofert

    ...automation specialist. We need to create automation between Typeform, Zensesk, and google sheets using API. We need to create an automation that will generate the customer’s answers from the Typeform using API to set all the information inside the Zendesk platform. We also need to create some auto scenarios for pulling information from google sheet tables and set the data inside Zendesk. The project will start with a few hours, and after the first task, we will give you more new briefs and working hours. We need someone that is familiar with Zendesk API, Integromat, Google Sheets, and Typeform. PLEASE NOTICE ***Before we hire you for the project, we would like to receive 2 video records that show the best automation work you created, and explain in the...

    $25 / hr (Avg Bid)
    $25 / hr Średnia Oferta:
    6 składanie ofert

    ...neutral) -> talk to ZJump what is important to show on overview - Warning when not to invest - Email updates/alerts for new signals (also state how often they’re updated) - Account dashboard for users to change email/cancel and update subscription - New Design - Trading Academy -> Videos on how to become a professional trader and utilize our platform for free - Separate FAQ/Support page (ZenDesk?) - New Logo - Show entry price on signals (when to buy), at which price and when to sell, stop loss - Show when the signal was produced and when it will be updated - Integrate Tawk live chat - impacts market. Like stop trading during this time, very volatile - Finish building referral system - Portfolio of stocks the users are tracking - Login email redesign ...

    $2571 (Avg Bid)
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    79 składanie ofert
    Twilio Frontline Dev Zakończone left

    I need an expert Twilio Frontline dev to connect our Zendesk Sell environment. You must be able to integrate inbound and outbound SMS messaging and voice calling and set up flows to fetch and synchronise data between Twilio and Zendesk Sell in real-time. You’ll also have extensive experience with Conversation API’s, Node JS and Frontline Integration Service.

    $13 / hr (Avg Bid)
    Pilny
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    12 składanie ofert

    I require someone to customise the email template section in Zendesk. From what i can see you only need to know basic HTML to complete this task.

    $30 (Avg Bid)
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    13 składanie ofert

    Seeking native English speaker for a Zendesk service role in a growing organization.  The role will require someone who is available from 9-6 pacific standard time and is also comfortable on the phone. -Responding to email messages -answering phone calls -returning phone calls -answering questions though Zendesk

    $20 / hr (Avg Bid)
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    42 składanie ofert

    Hello, I am a new user of Zendesk and need a technical expert to help me work through different scnenarios, write APIs, etc. I am basically looking for a Zendesk expert.

    $22 / hr (Avg Bid)
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    31 składanie ofert

    Hi everyone we have PBX support API and looking to ingrate it with zendesk 1. Auto create a contact person when the phone caller number is not in zendesk database. 2. Auto pop up the Contact page when this phone caller already found in zendesk 3. Auto create ticket when phone call coming - option to enable or disable this feature

    $146 (Avg Bid)
    $146 Średnia Oferta:
    15 składanie ofert

    Want to connect my facebook leads to send to Zendesk and create ticket automatically

    $40 (Avg Bid)
    $40 Średnia Oferta:
    6 składanie ofert

    ...the remaining work. It is mainly to add email and zendesk ticketing integration + fix existing bugs and faulty api calls. - Email integration - sending transactional emails in 3-6 places - Zendesk API integration - for creating and updating the status of tickets in 3-6 places - Fix faulty API calls - sometimes the data isn't pulling through / unreliable Please start message with "hi james" so I know you've read this. Notes - the last freelancer could not do this for these reasons "Zendesk update ticket status is not meant to be run on frontend. Your both repos are in nextjs which doesn't have support for zendesk. I tried running the nodejs package in it but it gives error (This is the nodejs package )" I know next js is ful...

    $285 (Avg Bid)
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    17 składanie ofert

    PowerBI contract role: To deploy the Jira Service Manager (JSM) platform to replace our current ZenDesk system for managing service requests, problems, incidents. You will need to replicate reporting dashboards for each of our customers, based on ZenDesk dashboards (ZenDesk “explore” dashboards): o Tickets per customer o Efficiency of ticket handling o Assignee activity o Unsolved tickets o Satisfaction o SLA compliance levels Data set exists, but needs to be better developed. You must be based in New Zealand and preferably be able to attend an induction in our office in Auckland.

    $4330 (Avg Bid)
    $4330 Średnia Oferta:
    9 składanie ofert

    ...Medical device companies (and consultants) are happily using Giotto Compliance to save a significant amount of time during the Clinical Evaluation Report (CER) preparation (CER is a mandatory report in the context of the EU regulations). Project overview: We're looking for an experienced customer support agent to provide professional and friendly service through our multi-channel support service Zendesk. The candidate should be passionate about helping others and keep calm during stressful situations. Main job responsibilities: - Guarantee live-chat availability in pre-determined time slots - Be the first point of contact and first responder for customers requesting support  - Assign a priority level to incoming tickets - Dispatch tickets to appropriate tech-leads u...

    $15 / hr (Avg Bid)
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    48 składanie ofert
    project AS Zakończone left

    General Virtual Assistant 1. Email Management/Filtering 2. Setting up Autoresponders (Aweber, Mailchimp) 3. Booking appointments with clients 4. Following up with clients/customers (sending thank you and other reminder emails) 5. Receptionist duties (answering occasi...17. Recruitment (source for other team members like writers or graphic artists) 18. Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube) 19. Manage and update Social Media Accounts 20. Manage your Blog (Basic WordPress Skills) 21. Publish posts on your Blog (content you provided) 22. Filter and reply to comments on your blog 23. Answering support tickets (with the use of Zendesk) 24. Blog commenting (to increase links to your site) 25. Participating in discussion forums or messa...

    $32 / hr (Avg Bid)
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    79 składanie ofert

    Buscamos un agente de servicio al cliente para los usuarios de Vermut, responder llamadas y tickets via Zendesk para resolver dudas sobre Vermut o las actividades que ofrecemos. Vermut es la plataforma digital que quiere probar que la edad es solo un número. “Hemos creado el lugar de la gente con experiencia de vida.” Estamos convencidos de que cada etapa de la vida tiene su potencial y vamos a sacar el máximo de las personas de más de 55 años.

    $4 / hr (Avg Bid)
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    77 składanie ofert

    ... QUALIFICATIONS: -A minimum of 2 yrs of Customer Service Experience preferred -Strong communication skills - both written and verbal -Strong use of grammar -Critical thinking skills -E-Commerce Experience is a PLUS! -Reliable Internet Connection (Backup ISP is also required!) -Reliable Working PC -Experience using Shopify/ Amazon is a plus but not required. -Experience using Gorgias, Zendesk, Freshdesk, Intercom, Re:Amaze or other customer service helpdesks is a plus but not required. -Must be able to communicate via Zoom Video, Phone, Slack, and Email. -Phone, Email, LiveChat, and SMS Support are a plus! -Exceptional Time Management and Organizational skills Perks & Benefits ? Salary - $4USD/hr Voice & $3USD/hr Non-Voice ?️ PTO ? HMO Health Insuran...

    $4 / hr (Avg Bid)
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    24 składanie ofert

    You will be working Monday to Saturday for 4-6 hours daily. This is a monthly based job. Having experience with Zendesk is preferred.

    $168 (Avg Bid)
    $168 Średnia Oferta:
    61 składanie ofert

    You will be working Monday to Saturday for 4-6 hours daily. This is a monthly based job. Having experience with Zendesk is preferred.

    $170 (Avg Bid)
    $170 Średnia Oferta:
    35 składanie ofert
    Zendesk implementation Zakończone left

    Need help setting up reporting setting up triggers

    $195 (Avg Bid)
    $195 Średnia Oferta:
    4 składanie ofert

    Anyone good with Zendesk? We are looking for a Zendesk ticket coordinator.

    $5 / hr (Avg Bid)
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    2 składanie ofert

    There are many support online platform that offer Online Support Ticketing system like Zendesk, Respond io, LiveChat. However, I am looking for a platform where can I receive my DMs from Facebook page, Instagram, and WhatsApp business in one place. I need also use a bot to direct the sender to a specific team as follow: When a sender ' or client' send any message an auto reply will pop up asking him/ her what do you need: 1- General question, the message will redirect to the Customer Service team 2- Order, the message will redirect to Sales Operation Team 3- Complain, follow up with order, the message will redirect to Customer Happiness Officer I have about 15 users, divided into three teams as follow: 1- Customer Service, roughly 9 agents 2- Sales Operation, around 6 age...

    $179 (Avg Bid)
    $179 Średnia Oferta:
    37 składanie ofert

    Just purchase zendesk and i want an expert to successfully implement this with what i need for my business system

    $152 (Avg Bid)
    $152 Średnia Oferta:
    2 składanie ofert
    Zendesk Expert Needed Zakończone left

    I'm seeking developer who has experience in integrating zendesk to website. User will be registered to the website but all information will be posted to zendesk. We can get that information from zendesk in other website. This is basic logic and I'll share more details. Please bid if you have experience in zendesk.

    $187 (Avg Bid)
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    27 składanie ofert

    We have a zendesk knowledge base and like to migrate that to the WordPress website. Things we need: Fast loading, good google indexing, search, categorization. Was this article helpful (option).. See attachement for current design/layout.

    $537 (Avg Bid)
    Pilny
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    ...pasarela de pago que permita paypal, tarjetas de debito y crédito 4) debe tener integración con un chat bot que permita responder las dudas mas frecuentes y convierta de forma mas ágil OLARK 5) entre 12 y 16 paginas 6) optimizada para velocidad de carga 7) integrada con google analytics 8) Certificado ssl 9) 10) boton redes sociales 11) whatsapp 12) optimizada para seo 13) help desk ZENDESK 14) Configuración para el seguimiento de sesiones en paginas como carrito de compras o pagina de Gracias 15 ) inducción sobre cada una de las aplicaciones integradas. 16) configuraciones esenciales para las integraciones que permitan su aprovechamiento Se tomara en cuenta la experiencia con proyectos relacionados Aunque la característica principal d...

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    35 składanie ofert
    Implementing Zendesk Zakończone left

    Need someone to Implementing Zendesk for our new business, needs to have voip channel integration and make it look and feel like a competitor

    $66 (Avg Bid)
    $66 Średnia Oferta:
    4 składanie ofert

    so we use intercom like zendesk and want someone to help setup some more bespoke parts like the bot side which we started etc .. ideally you will have used intercom before and know the platform and please note this is not a customer service job this is a tech side to help implement the best of intercom bot system.

    $243 (Avg Bid)
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    15 składanie ofert

    Twilio Flex is a contact centre development project This is an ongoing project with active subscriptions on Twilio and Zendesk. Tasks: Integration with Zendesk crm Twilio Flex config and flows - WebChat - MessaegeFlow - IVR Please apply only if you have relevant experience.

    $148 (Avg Bid)
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    2 składanie ofert

    we are looking for developer to integrate zendesk CRM with yeaster PBX call enter agent. after integration the agent should be able to : - able to see customer history in incoming calls. - make a call from zendesk -show the history of calls

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    8 składanie ofert

    1. Integrate Zendesk tickets one way to MS Dynamics Customer Services activity . 2. Integrate Dynamics appointments to Zendesk one way . 2:05 PM This is a hello world application for a POC.

    $625 (Avg Bid)
    Wyróżniony Pilny Projekt z Umową o Zachowaniu Poufności
    $625 Średnia Oferta:
    2 składanie ofert

    Zendesk tickets > D365 Customer Service D365 Appointments > Zendesk Each item only a one way sync. Zendesk ticket > D365 record - As a user when I create/update a ticket in Zendesk I want a corresponding record created/updated in D365 D365 record created -As a user I want Zendesk activities to appear in the D365 user timeline - system matched to contact based on email address - Zendesk customer ID captured D365 appt > Zendesk appt - As a user when I create/update an appointment in D365 CS I want a corresponding record created/updated in Zendesk - Appointment created in D365 for contact with Zendesk ID - Appt sync'd to Zendesk attached to customer CRUD on appointments are made in D365 only. CRUD on ...

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    2 składanie ofert

    Need a freelancer who knows Javascript and Zendesk Sell api. Want to integrate a form with Zendesk Sell.

    $184 (Avg Bid)
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    23 składanie ofert

    Hi there, I need you to communicate with our Internet channel users for our real estate page. You will communicate in the English language for 16 hrs/per week. Communication will be done via gmail and Facebook, no custom SMTP servers. Pay will be $19 per week.

    $18 (Avg Bid)
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    Have several accounts and around 900 transactions that I need to get reconciled in Xero as soon as possible. Existing rules and chart of accounts/types of expenses in xero setup by my former bookkeeper. Priority given to those available to work on this now.

    $30 - $250
    Ukryte
    $30 - $250
    28 składanie ofert
    E-commerce Site Zakończone left

    E-commerce site with the following features: *Angular.js 12/13 implementation is mandatory. * *jQuery *ZURB Foundation *Database schema design and implementation. *Google Maps *Google Analytics *Zendesk ***iOS and Android mobile apps currently out of scope. Although, the winner of this project ideally will be awarded mobile app projects.

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    79 składanie ofert

    Hi there, We are looking for an experienced highly skilled developer who writes the code and responsive GUI with Admin and agents interfaces for provides the complete customer service solution like zendesk similar workflow with customized call center features * social channel - email - live chat - calls with option to routing incoming messages from channels to tickets * Support multi tenant The design should also be fully tested against the major browsers, particular Firefox & IE and optimized for all monitor sizes. Prospective developer would have in-depth knowledge of PHP, Mysql, Perl, CSS and AJAX, Asterisk,

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    Hi, I need someone to build an IT ticket system for us, Right now we are using Zendesk but this is very expensive and at the end of it we don't own it Main Features i'm looking for: 1 - Unlimited Support users 2 - Multiple Forms 3 - Email to automatic support ticket 4 - Azure AD Sync for end users to login to check their open tickets and create new tickets etc 5 - Reporting 6 - Ticket update notifications 7 - Customisable fields 8 - 2 interfaces (1 for admin and 1 for end users) We already have zendesk working for us and can show how its all working so its basically making our own from it I'm happy to discuss more in detail

    $208 (Avg Bid)
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    Business website needs upgrade to allow workers to work remotely: Additions include: ZenDesk(or similar) for customer service/support online booking system E-Shop ClientExec plug in for invoicing Please contact me. Serious freelancers only.

    $1193 - $1533
    Ukryte Projekt z Umową o Zachowaniu Poufności
    $1193 - $1533
    133 składanie ofert

    Website Developer and Software Architecture for existing company websites before launch. The websites are almost ready to launch and need final updates and tweaking before launch. To do final architecture tweaks & corrections, integrations with Mailchimp marketing functions, chatbot/Zendesk and other marketing, ongoing development, backend management, testing, uploading of content/property listings Skills required: asp.net technology; MS SQL Database and managing of Restful API and XML asp.net technology Website software environment is called Microsoft asp.net + MS SQL + C# ( Tool - Visual Studio), Timeframes: 1 week or as quickly as possible. Timing can also be adjusted accordingly. Ongoing work paid as per agreed project specifications. Website support, property...

    $565 (Avg Bid)
    Projekt z Umową o Zachowaniu Poufności
    $565 Średnia Oferta:
    8 składanie ofert

    Najlepsze zendesk Artykułów Społeczności