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Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

Na podstawie 90,418 opinii klienci oceniają nas na Customer Service Specialists 4.87 na 5 gwiazdek.
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    35 znalezione projekty, cennik w USD

    I require a specialist in sales consulting, specifically experienced in addressing challenges faced by small businesses. The key area of focus will be to address our current lack of qualified leads. Ideal Requirements: - Demonstrable experience in sales consulting for small businesses - Proven results in lead generation and conversion rate optimization - Mastery of effective sales strategies tailored to small businesses needs. Help us kickstart our sales and growth potential with your expert advice.

    $5 / hr (Avg Bid)
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    Snapchat Gold Star Development 6 dni left
    ZWERYFIKOWANY

    We're looking to create a Snapchat feature, called the Gold Star, aimed at recognizing our top users or influencers based on the level of user engagement. Our goal is to boost brand awareness and engagement within our Snapchat community. The essential tasks will include: I’m looking to be verified for gold star * Identifying key metrics for user engagement within Snapchat, and developing a recognition algorithm or process * Designing and implementing the Gold Star feature integration with Snapchat The ideal candidate will have previous experience with Snapchat, a deep understanding of social media influencer metrics, and a proven track record in programming and feature development. Understanding of advertising strategies and a creative mindset would be a distinct advan...

    $3592 (Avg Bid)
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    Hola saludos a todos, estamos buscando un asistente virtual, que pueda ayudarnos con las labores personales y también administrativas voy a dejar algunas de las tareas abajo descritas, importante que el freelancer debe hablar español e ingles trabajaríamos en conjunto. Personal wake up routine study exercise less time watching videos more time socializing eating healthy he construido todo el proceso y los procedimientos para seguirlos solo necesito a alguien que me ayude a hacerme responsable y repasar todo lo que hago, priorízar en lo que es importante y asegurarse de que hago lo que hay que hacer. Administrativas scheduling costumer service follow up sales reporting hiring etc todas estas tareas las haríamos en conjunto 2 personas que ser...

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    I require a female assistant based in Hyderabad, India. The candidate shouldn't require any skill and should be available in hyderabad to meet if required. Please bid if you are in Hyderabad. Thanks

    $72 (Avg Bid)
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    Job Title: Executive Assistant Location: Remote (Philippines) Overview: We are looking for a highly organized and proactive Executive Assistant to support our executive leadership team. This is an opportunity to join a dynamic and fast-growing organization in the [industry/niche] sector. Responsibilities: Manage executives' calendars and schedule appointments, meetings, and travel arrangements. Assist with email correspondence and prioritize incoming messages. Prepare and edit documents, presentations, and reports for executive review. Coordinate and facilitate communication between internal teams and external stakeholders. Conduct research and compile data to support decision-making processes. Handle confidential and sensitive information with discretion and professionalism. Prov...

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    I am looking for an assistant with a strong command of English to support my business. Primary Duties: - Social media management: Organize and respond to inquiries, filter out spam and categorize incoming messages Discord mod with experience Ideal Skills: - High English proficiency - Experience in admin support or assistant roles - Good organizational skills - Social media Applying for the Position: - Applicants should provide examples of relevant past work - Describe in detail your experiences relevant to the role - Detailed proposal of how you can add value in this role I encourage everyone with a passion for organization and strong English skills to apply. This role offers the opportunity to be part of an exciting team and contribute to a growing business. This job is opened to fr...

    $11 / hr (Avg Bid)
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    In dire need of a dedicated and capable Virtual Assistant who will be able to commit to more than 20 hours per week. Ideal candidate should have: - High competency in email management, making sure no email goes unanswered and providing prompt replies. - Proven experience in data entry tasks for keeping our databases updated and organized. - Experience in managing various social media platforms to grow our online presence. The outreach tasks are vital parts of this position, requiring the VA to: - Engage with potential partners, reaching out and initiating beneficial collaborations. - Respond to our customers with superior customer service, representing our brand's ethos in every interaction. - Actively engage with our audiences on social media, sparking conversations and cultivat...

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    I am on the lookout for an experienced Virtual Assistant to assist with various tasks. While I have not stipulated specific tasks at this time, it is important that potential freelancers demonstrate they are well-rounded and capable in a range of duties, which may include, but is not limited to, email management, social media management, and data entry. Key Requirements: - Showcases significant experience in providing Virtual Assistant services. - Displays adaptability and a capacity to take on a variety of tasks. Please ensure your application includes your relevant experience.

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    Lead generation Call Handler 4 dni left
    ZWERYFIKOWANY

    I am in urgent need of a partner or individual who is highly skilled in managing sales inquiries related to the travel industry. This role involves handling calls and inquiries, hence it is vital to have: - Advanced English communication skills - Familiarity with the travel industry - Proven experience in sales and customer handling Remuneration includes a 20% commission from sales generated through these calls. If you have a strong command of the English language, excelled in sales roles, and have a good understanding of the travel industry, then this job is right up your alley. I look forward to potential partnerships.

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    I need a Jira Service Management system optimised, with a focus on facilitating IT support services for multiple clients i.e. visibility of incoming tickets, SLA breached tickets, etc across multiple clients, . The core features required are: - Management dashboard with visibility across clients - Incident Management: Creating, updating, and escalating incidents when the need arises. - Problem Management: Identifying, logging, and managing problems. Coordinating with the team to derive solutions and prevent future incidents. - Change Management: Overseeing and managing changes to the IT infrastructure. Ideal candidates should not only have experience with Jira Service Management but also an understanding of best practices in IT Support Management. They should have strong communicati...

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    I am looking for an assistant with a strong command of English to support my business. Primary Duties: - Social media management: Organize and respond to inquiries, filter out spam and categorize incoming messages Discord mod with experience Ideal Skills: - High English proficiency - Experience in admin support or assistant roles - Good organizational skills - Social media Applying for the Position: - Applicants should provide examples of relevant past work - Describe in detail your experiences relevant to the role - Detailed proposal of how you can add value in this role I encourage everyone with a passion for organization and strong English skills to apply. This role offers the opportunity to be part of an exciting team and contribute to a growing business. This job is opened to fr...

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    Quieres trabajar online y te apasiona el servicio al cliente, así como el manejo de redes sociales. Te invitamos a postular a nuestra propuesta tendrás la oportunidad de adquirir experiencia y conocimiento con nuestras capacitaciones. Somos KidPlay Canadá una escuela de inglés online canadiense que busca estudiantes de carreras técnicas o profesionales en las áreas de Comunicación, Mercadeo o Ventas. Habilidades requeridas para el cargo: - Manejo de redes sociales (Facebook, Instragram y Whatsapp) - Conocimientos en configuración de plataformas de videollamadas (cámara, audio y micrófono). - Excelentes habilidades comunicativas. - Disposición para adquirir nuevos conocimientos y ponerlos en práctica....

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    Quieres trabajar online y te apasiona el servicio al cliente, así como el manejo de redes sociales. Te invitamos a postular a nuestra propuesta tendrás la oportunidad de adquirir experiencia y conocimiento con nuestras capacitaciones. Somos KidPlay Canadá una escuela de inglés online canadiense que busca estudiantes de carreras técnicas o profesionales en las áreas de Comunicación, Mercadeo o Ventas. Habilidades requeridas para el cargo: - Manejo de redes sociales (Facebook, Instragram y Whatsapp) - Conocimientos en configuración de plataformas de videollamadas (cámara, audio y micrófono). - Excelentes habilidades comunicativas. - Disposición para adquirir nuevos conocimientos y ponerlos en práctica....

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    I'm seeking a reliable virtual assistant who can help streamline my day-to-day business operations. TASKS TO HANDLE: - Provide administrative support - Complete data entry work - Handle customer support WORK HOURS: - I need someone who can commit to a 30-hour work week. The schedule is flexible so long as the tasks are completed efficiently and on-time. IDEAL EXPERIENCE: - Previous virtual assistant experience is a plus, particularly in administrative tasks, data entry, and customer support roles. - Experience in using CRM software is mandatory as we utilize this software extensively for customer relationships management. - English and Spanish speaking is a must with call center experience. To succeed in this position, you should be organized, detail-oriented, proactive, and ...

    $5 / hr (Avg Bid)
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    We are seeking the services of a licensed public adjuster with comprehensive experience in handling property insurance claims. As a client, we frequently deal with a vast array of properties, predominantly: - Residential Properties - Single-family homes - Condominiums/Apartments - Multi-family homes - Commercial properties The ideal candidate for this role will showcase the ability to meticulously manage these types of claims. Your skill set and experience should demonstrate a strong understanding of the policies, settlements and procedures involved in residential and commercial property claims. Assertive negotiation skills and exceptional attention to detail are requisite for this role. Dedicate your response to the breadth of your experience, your success with previous cla...

    $36 / hr (Avg Bid)
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    I need help applying for a customer service job in the USA. I have past customer service experience, but I am looking for a professional to help streamline the process and increase my chances of success. You'll help me tailor my applications to suit the industries I've previously worked in - Education and Banking. I have 5-6 years of experience in customer service and I am a green cardholder and recently moved to USA. I just need someone to apply for customer service job and I am totally fine with minimum basic salary(40k). I am proficient in English. I can share resume for more information. I need someone to find and land a job. I can pay good amount if I land job. Remember.I don't pay for just applying or sending email. I need calls/email from recuriter and land interv...

    $533 (Avg Bid)
    $533 Średnia Oferta:
    3 składanie ofert

    I am in need of a professional virtual assistant to take charge of several tasks to help streamline my business. Main duties will include: - Management of company emails, ensuring all are responded to in a suitable timeframe - Data entry which requires a high level of attention to detail - Scheduling appointments accurately within a busy calendar Expertise in Microsoft Office, Google Suite and CRM software is required as they will be the primary tools for your daily tasks. Although the method of overall communication was not specified, pro-activeness in communication is highly preferred, whether it is via Email, Phone, or Instant Messaging. Candidates with noteworthy experience as a Virtual Assistant and proficiency in the aforementioned software will be given priority.

    $132 (Avg Bid)
    Projekt z Umową o Zachowaniu Poufności
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    B2B Sales Expert Needed 3 dni left
    ZWERYFIKOWANY

    I'm in need of a talented outbound sales representative who can confidently promote and sell our physical products to a business-to-business (B2B) market. Having identified a significant niche, our goal is to enhance our reach and solidify our footprint within this sector. **What I'm Looking For:** - **Senior-Level Expertise:** You should be a seasoned sales professional with a robust track record in B2B sales, especially with physical products. - **Strategic Selling Skills:** Expertise in identifying potential business clients, developing relationships, and closing deals is a must. - **Communication Mastery:** Strong communication skills, both written and verbal, are essential for effectively pitching our products and negotiating deals. - **Market Understanding:** A deep unde...

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    On-site Account Manager Needed 2 dni left
    ZWERYFIKOWANY

    I'm in need of an experienced Account Manager to ensure effective client communications for my business. The ideal candidate will be: - Experienced in mediating between clients and our team, making sure all issues are promptly taken care of. - Physically present on-site to facilitate smoother communication and workflow. - Skilled in interpreting account analysis, project management, and able to provide comprehensive reports. Your day-to-day tasks will mainly revolve around maintaining open lines of communication with our clients. Previous experience in a similar role is required. Note: This job is strictly on-site, so the candidate should be able to work at our office location. Your accessibility and constant communication with our team are of utmost importance to us.

    $27 / hr (Avg Bid)
    Lokalna
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    We are seeking a dedicated and efficient remote dispatcher to join our appliance repair company based in Toronto, Canada. The ideal candidate will be responsible for answering calls, scheduling jobs, managing technicians, and sourcing parts as needed(some other tasks when there will be no calls to answer). Strong proficiency in English is essential for clear communication. The candidate should be capable of swiftly adapting to new information and processes. Prior experience in a similar role is preferred but not mandatory. This role requires someone who is organized, detail-oriented, and committed to providing excellent customer service. MUST HAVE HEADPHONE,PC We pay 3 CAD per hour MON-SATURDAY 8-10 hours per day!

    $338 (Avg Bid)
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    I am seeking a professional with specialized skills in completing extensive pre-employment vetting services. Specifically, the task involves: - Conducting thorough background checks - Comprehensive previous employment verification The successful candidate will be required to delve into the history of potential employees, reaching as far back as all their previous employers. This is a critical aspect of the project, and experience in executing comprehensive background checks is a must. Essential Skills: - Knowledge in employment - Outstanding investigative skills - Proven experience in the HR or recruitment field - Mastery in handling confidential information - Reliable reporting abilities. Please note, this project is specifically tied to Chieti and Pescara, Italy. Knowledge abou...

    $40 - $60
    Lokalna
    $40 - $60
    0 składanie ofert

    We are seeking a dedicated and efficient remote dispatcher to join our appliance repair company based in Toronto, Canada. The ideal candidate will be responsible for answering calls, scheduling jobs, managing technicians, and sourcing parts as needed(some other tasks when there will be no calls to answer). Strong proficiency in English is essential for clear communication. The candidate should be capable of swiftly adapting to new information and processes. Prior experience in a similar role is preferred but not mandatory. This role requires someone who is organized, detail-oriented, and committed to providing excellent customer service. MUST HAVE HEADPHONE,PC We pay 3 CAD per hour MON-SATURDAY 8-10 hours per day!

    $3500 (Avg Bid)
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    11 składanie ofert

    Necesitamos una persona, ubicada en Colombia, con conocimientos de excel, con facilidad para aprender el manejo de 2 plataformas y buena comunicacion oral para hacer contacto teléfonico con clientes. Hemos identificado que las tareas a adelantar tomarán dos horas en las mañana, de 8 a 10 am, y dos horas en la tarde, de 4 a 6 pm, de lunes a sábado. Las tareas incuyen: Descarga de bases de datos de una aplicación Cargue de la base de datos en otra aplicación Actualización de registros en una aplicación con base en información registrada en una hoja de cáculo LLamar a algunos clientes para determinar su interés en continuar proceso de asesoría y direccionamiento para que sean atendidos por los asesores co...

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    Fluent Spanish Customer Service Agent 1 dnia left
    ZWERYFIKOWANY

    Project Details $250.00 – 750.00 USD 1. Able to work fulltime 2. Able to start immediately 3. Have experience in playing Mobile Game 4. Bid for monthly salary Without meeting this 3 point, please don't bid In need of a dedicated full time Customer Support Representative to tend to our clientele during the morning (8am - 12pm) and afternoon sessions (12pm - 4pm). Responsibilities include: - Handling customer queries via game platform. For this role, key skills and qualifications required : - A professional working proficiency in Spanish. - Excellent phone etiquette. - Proactive problem solver. Those with prior customer support experience, particularly over the phone, will be looked upon favourably. This is a great opportunity to demonstrate your language skills and settle dis...

    $480 (Avg Bid)
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    I'm seeking a versatile call center representative capable of handling both inbound and outbound calls with a focus on providing stellar customer service. The ideal candidate will primarily communicate with customers over the phone, addressing inquiries, resolving issues, and ensuring a positive experience at every touchpoint. **Key Requirements:** - Experience in both inbound and outbound calls. - Excellent telephone etiquette with the ability to communicate clearly and effectively. - Proven track record in delivering outstanding customer service. - Ability to quickly adapt to new systems and processes. **Skills and Experience:** - Ideally, you have prior experience in a customer service role within a call center environment. - Strong listening skills and patience to deal with pot...

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    We are starting a OF agency in the upcoming months looking for a chatter team to work with, mainly based on commission. Please do reach out if this interests you as terms can be discussed, Thank you.

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    I am seeking professionals to fill four diverse positions: - Order Rechecking - Order Placing - Customer Service - Nutrition Department _ docomets kyc **Order Rechecking:** The successful candidate will be responsible for verifying the accuracy of orders and checking for discrepancies. Attention to detail is a must, alongside familiarity with order management systems for efficiency and accuracy. **Order Placing:** In this role, you'll have to demonstrate precision and acute understanding of our products and services for successful order placement. **Customer Service:** Keen listening and communication skills are paramount as you address client needs and foster customer satisfaction. **Nutrition Department:** We're looking for informed and experienced personnel who can offe...

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    Virtual Assistant Needed -- 3 1 dnia left
    ZWERYFIKOWANY

    I'm in urgent need of a flexible Virtual Assistant who excels in client communication on an "as needed" basis. This role does not limit to but includes the management of various tasks with a strong emphasis on handling communication efficiently whenever required. **Key Responsibilities:** - Maintain direct communication with clients as needed, ensuring their queries are addressed promptly and professionally. - Management and update of information as per requirement. - Assist in scheduling and calendar management. - Engage in ad-hoc administrative tasks to support daily operations. - Social media knowledge is a plus, though specific platforms to be managed were not defined. **Ideal Skills and Experience:** - Proven experience as a Virtual Assistant or similar role. - Strong...

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    In need of virtual companionship services for my adult content website. Your duties will primarily involve: - Engaging with clients in a respectful and professional manner via the website chat. - Ensuring the clients are satisfied with their experience and feel heard. Ideal skills and requirements: - Experience with customer service in similar roles. - Comfortable working in the adult content industry. - High level of discretion and professionalism. - Excellent written communication skills. - Must be responsive and have flexible availability. This role is an opportunity to work in a unique industry and make a real impact on client experience. So if you're open-minded, professional, and have excellent texting skills, please submit a bid.

    $21 (Avg Bid)
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    Easy Virtual Assistant Staffing Agency is a dynamic and innovative real estate agency based in Florida, United States, dedicated to providing exceptional virtual assistant services to our clients. We are currently seeking a highly motivated and detail-oriented Bilingual (Spanish-English Speaking) Real Estate Virtual Assistant to join our team. Ideally, individuals from Colombia, Argentina, Venezuela, the Dominican Republic, Costa Rica, Chile, and Paraguay. The ideal candidate should be fluent in both Spanish and English and possess experience in at least one of the basic real estate virtual assistant tasks. Key Responsibilities: 1. Cold-Calling and Appointment Setting - Initiate outbound calls to potential clients for lead generation and appointment setting. - Follow scripts and guidel...

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    Australian Based Sales Associates Needed – Commission Only About Us International Outsourcing Group is a global provider of outsourcing services specialising in basic business functions and administration. We have over a decade of experience in providing outsourcing services and our growth and success has helped many businesses of all sizes achieve their outsourcing goals. We are looking to build our sales capability and require motivated sales super stars or sales organisations to help us grow. The role We are looking for Australian based sales associates to engage new businesses who require our assistance with completing their basic business functions and administrative tasks. Remuneration is commission only, uncapped and paid based on the number of full-time equivale...

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    Bloom is an investing and financial education app. We are looking for someone to provide customer service through email support, live chat support, and text messaging, ensuring responses are provided within a very tight timeframe of 30 minutes. The ideal candidate will be proficient with Intercom, as this is our chosen platform for managing customer interactions. **Requirements:** - Excellent written communication skills - Ability to respond promptly within an hour - Experience with Intercom - Proficiency in handling email and live chat support - Ability to provide friendly, efficient service **Ideal Skills:** - Customer service experience - Strong problem-solving skills - Ability to multitask and manage high volumes of enquiries **Responsibilities:** - Managing incoming customer su...

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    Personal Assistant in Taoyuan - Taiwan 1 godziny left
    ZWERYFIKOWANY

    Looking for a personal assistant to buy a gift and visit someone on my behalf in Taoyuan - Taiwan.

    $10 / hr (Avg Bid)
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    I'm on the lookout for a skilled Telecalling Executive to elevate our sales strategy by engaging with both individual and business customers. The primary objective of this role will be to drive product sales, focusing on selling our unique service product. The ideal candidate will have a proven track record of sales success, especially in telemarketing or telecalling roles. **Key Responsibilities:** - Develop and execute calling strategies to target both individual and business customers effectively. - Achieve sales targets by promoting our service product through persuasive communication. - Maintain detailed records of calls made and outcomes achieved to optimize future sales strategies. **Skills and Experience:** - Strong verbal communication skills, with the ability to adapt mess...

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    ARE YOU HAVING GERMAN SPOKEN language proficiency? NO? => you can stop here I'm looking for a Virtual Service Agent to manage an array of incomming e-mails (Tickets) tasks to maintain a high level of customer satisfaction. You will be responsible for: - Answering customer inquiries in German quickly and efficiently - Processing orders by assigning it to the sales agents - Assisting with common support to mitigate customer issues (on website or booking forms) - Managing our inbox by eradicating spam and scam - ensuring tickets are processed by sales agents Ideally, you will provide these services during: - the CET/CEST timezone in two timeslots/twice a day .... slot1: from about 02:00am CET/CEST to 07:30am CET/CEST about 0.5-2h daily incl. saturday .... slot2: from about 12:00pm ...

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