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Telephone handling is a fundamental element of sales and customer service which involves the management of outbound and/or inbound calls. It can be divided into two: outbound and inbound call handling. Outbound call handling means managing calls from the company to customers, suppliers, and other third-party contacts. Meanwhile, inbound call handling is the management of calls coming from customers to the business.

 

Telephone handling as a skill has become more in demand over the years with more and more businesses recognizing the value of customer service, as well as due to the increasing number of call center companies which specialize on taking and making calls.

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    12 znalezione projekty, cennik w USD

    *Ideally for freelancers based in UK or Europe* I have a bespoke jewellery business where I design and get jewellery manufactured in the UK. The business is based on personalised service. The way it works is that the client tells us their requirement in terms of either they have seen some thing somewhere and want to get it personalised or they have a design idea and I work with them to finalise t...

    $258 (Avg Bid)
    $258 Średnia Oferta:
    3 składanie ofert
    Telemarketing 6 days left
    ZWERYFIKOWANY

    We require an experienced telemarketer to book appointments for a financial adviser to meet potential prospects in South East Asia. Competitive salary. This is a long term project. I want an experienced telemarketer, maybe from philippines to book me meetings around south east asia. I am a financial adviser and i specialise in wealth mgt, investmnents, tax planning and insurances my clients a...

    $5 / hr (Avg Bid)
    $5 / hr Średnia Oferta:
    19 składanie ofert

    Need to print sms sent and received from a mobile number

    $92 (Avg Bid)
    $92 Średnia Oferta:
    2 składanie ofert

    Requirements: Trustworthy. Must be absolutely trustworthy. Reliable and Dependable. Must be able to be where you need to be at the right time. Excellent communications skills, really excellent - phone calls, text messages, emails, written documents. You must be "johnny on the spot" when it comes to commo. Tech savvy - must have a computer and smart phone. Mobile - must be able to work ...

    $1130 (Avg Bid)
    $1130 Średnia Oferta:
    22 składanie ofert

    Office Manager/Personal Assistant Requirements: Trustworthy. Must be absolutely trustworthy. Reliable and Dependable. Must be able to be where you need to be at the right time. Excellent communications skills, really excellent - phone calls, text messages, emails, written documents. You must be "johnny on the spot" when it comes to commo. Tech savvy - must have a computer and smart ph...

    $1000 (Avg Bid)
    $1000 Średnia Oferta:
    4 składanie ofert

    Hey there! We are a company of 4 Russian guys coming to Rio to have a lot of fun and take a break from everyday life. We need a person who will help us quickly navigate the nightlife and the city of Rio, meet local girls. We expect you to follow us about for 4 days (April 26–30), drive us around the city in an own or rented car and carry out small personal duties. We provide accommodat...

    $1328 (Avg Bid)
    Lokalna
    $1328 Średnia Oferta:
    2 składanie ofert

    Hello, we are a retail e-commerce company looking for a part-time customer service rep (preferably female). We offer our customers the possibility to apply for financing when placing an order. In order to do that they need to fill out an application in a third party website. Your job would be to check the application's status and once the customer has been approved for financing, you woul...

    $11 / hr (Avg Bid)
    $11 / hr Średnia Oferta:
    16 składanie ofert
    Answer Calls 1 dnia left

    Answer calls from 9am to 5pm EST. Females only. Answer questions on e-commerce store business such as delivery times, refund, size charts etc. Get paid by commission. Encourage callers to use a discount code. For each discount code used, you will be paid 10% of the sales price. Example :If the product is $500 you get paid $50. Calls will come in through Skype. Initially call volume will be low su...

    $19 (Avg Bid)
    $19 Średnia Oferta:
    11 składanie ofert

    We're committed to bringing passion and customer focus to the business. Career Description/Summary: We are diligently searching for dynamic Customer Support Representatives to establish an instant rapport with customers and provide a premium experience to every customer on every call. As a Representative, you would handle inbound phone calls from customers troubleshooting and resolving a...

    $499 (Avg Bid)
    $499 Średnia Oferta:
    24 składanie ofert
    Broker Agent trucking industry -- 5 20 godzin left
    ZWERYFIKOWANY

    This position reports to the Freight Brokers industry Main challenges : Offer personalized and efficient service Take charge of clients by identifying and anticipating their needs and steering them toward phone communications and text messages. Propose pricing and book shipment across Canada and Usa. Inform carriers about our new loads and negotiate the price. Perform operational activities ...

    $930 (Avg Bid)
    $930 Średnia Oferta:
    4 składanie ofert

    Hi there, I'm looking for several researchers experienced in doing healthcare telephone interviews, comfortable talking to key opinion leaders in different therapy areas across different markets in the APAC region. If interested, please get in touch and specify your rate, the language you are fluent in (in addition to English) as well as any previous experience in healthcare market research.

    $318 (Avg Bid)
    $318 Średnia Oferta:
    7 składanie ofert

    i need 10 telemarketing agents for a sale campaign we will sell some of our products

    $6 / hr (Avg Bid)
    $6 / hr Średnia Oferta:
    19 składanie ofert