Customer Service and Support by Email and Live Chat

W Toku Opublikowano May 31, 2013 Płatność przy odbiorze
W Toku

Customer Service and Support

Responsibilities:

1. Manage and respond to customers' emails in a time manner.

2. Live Chat with customers to answer questions and guide customers to go through some problems in order transaction, voucher redeeming and shipment information.

3. Process orders on Magento Admin Panel, including payment, invoice, shipment and communications with customers from admin.

4. Coordinate with other departments, such as logistics, payment to get information for order process and customer support.

5. Report to Manager in Head office in Canada.

This job will require an individual that is customer oriented, flexible, creative, work under pressure and fast pace, time sensitive, quick to learn and enjoys a dynamic environment that demands one to continually learn new skills and apply them.

Great written and verbal communication skills are an must.

We are looking for someone with the right attitude that matches the company culture with a passion for gadgets and/or promotional products.

Requirements:

1. Familiarity with various office and productivity software such as Microsoft Word , Excel, Powerpoint and Google Drive.

2. Familiarity with Magento Admin panel and Live Chat Client.

3. An ability to multitask and work under deadlines.

4. Attention to details.

5. Can manage multiple projects simultaneously and coordinate with various departments and team effectively

6. A Fast Learner!

Job information

• Full-time Monday to Friday 8:30AM to 5:30PM, PST (Vancouver, BC, Canada)

• Competitive salary

• Corporate discounts

Obsługa klienta Virtual Assistant

Numer ID Projektu: #4578001

O projekcie

19 ofert Zdalny projekt Aktywny Jun 6, 2013

19 freelancerów złożyło ofertę na średnią kwotę $5/godzinę w tym projekcie

weblazer

Good day! After reading the project description, im confident that i can do this job. I hope you will consider me for this job and i can start immediately.

$6 USD / godzina
(33 Oceny)
5.9
arnob01670

Greetings! Kindly check your PMB for an outstanding proposal! I am ready to start right away. Best regards, -Arnob

$4 USD / godzina
(18 Oceny)
5.6
harendersingh

3 year experienced VA here, lets discuss....

$2 USD / godzina
(7 Oceny)
3.9
SahyadriIndia

Hello, I take pleasure in introducing myself as a freelancer from INDIA having 10 years experience in Customer Service, Office Automation, Data Entry, Data Processing, Data Extraction from Web, Web Research, Tech Su Więcej

$5 USD / godzina
(6 Oceny)
2.9
krishp118

Hello sir, i have gone through details of your project description, i am ready to work with you, please kindly check my pmb thanks

$5 USD / godzina
(2 Oceny)
2.3
directoryexpert

Highly Experienced. Please check PM.

$5 USD / godzina
(4 Oceny)
2.4
msgpatel

ready to deliver my best performance.

$4 USD / godzina
(1 Ocena)
1.6
iqbalshuvo

Hello, I'm an expert live chat Virtual Assistant. I look forward to working with you. Please have a look on your personal message box for more details. Thanks.

$8 USD / godzina
(1 Ocena)
0.8
Fundje5

Have worked for Microsoft as SW Developer for 3 years. Pls see PM..thanks.

$5 USD / godzina
(1 Ocena)
0.5
gravityforce

Hi, I'm experienced Customer Support via Email & Live Chat. Experienced chat support in a financial service online & car rental company. I'm very passionate with what I do and willing to grow and learn continuously in Więcej

$4 USD / godzina
(0 Oceny)
0.0
Shohan52

Hello Josephww, I am expert article writer, so that I can communicate efficiently with other persons. I am very much interested in this customer live chat support and email job. Kindly see PMB for more details. Thanks.

$5 USD / godzina
(0 Oceny)
0.0
WAHM28

Hi, I understand the job description. Willing to work immediately. Please see PMB. Thanks, Great day!

$3 USD / godzina
(0 Oceny)
0.0
ziisupport

Hi, I'm very much interested on this project. please see my PM.

$6 USD / godzina
(0 Oceny)
0.0
jaydenverse

Hello Mr Joseph, with my extensive customer service background, I believe that I am a perfect fit for your customer service and support position. I am a US based Certified Virtual Customer Service Representative in Więcej

$8 USD / godzina
(0 Oceny)
0.0
Saurabd

Please check Pm for Cover letter and Reference Link for Proof's

$8 USD / godzina
(0 Oceny)
0.0
Toogood1

Mr. Joseph, my humble opinion is that I might be the person You are looking for. I posses professionalism and large experience in the fields that You require. Please check Your PM for details. Best Regards!

$5 USD / godzina
(0 Oceny)
0.0
zonethco

Experienced Customer Support via Email & Live Chat here. I am confident that I can do this job.

$3 USD / godzina
(0 Oceny)
0.0