1. Resolve customer complaints via email
2. Assist with orders inquiry, refunds, and provide effective solutions
3. Work with customer service manager to ensure proper customer service is being delivered
Must be fluent with Zendesk.
We are looking to build a team of 7-10 customer support representatives for October - December.
25 freelancerów złożyło ofertę na średnią kwotę w wysokości $487 do tego projektu.
Hello, I am interested in this job.I can do it correctly and I have experience using zendesk. Just I like to know full details. Thank you for your time, Arif
I am skilled at handling customer service escalation issues. The customer will always feel their issue is resolved to the best of my ability. I have run my own website and also dealt with timeshare rental reservations.