Hello,
I am fluent in English, Serbian, Croatian and Hungarian. I speak little of German. Currently I am learning French as I like learning new languages.
I have written many articles, blog posts, done data entry, transcription and many more. I have experience in working as a customer support as well. Please check my reviews on the provided link.
What some of the previous employers said about me:
Employer from Canada:
" Quick delivery as usual. Already have other projects ready for her. Great job! "
Employer from China:
" Good quality, fast delivery, nice communication. My long term partner. "
Employer from USA:
" Very good worker. Ana works hard to complete the project quickly, efficiently, and it is correct every time. Will work with her again "
I have experience with Zopim and ContactAtOnce (chat programs), UserVoice helpdesk, WordPress, creating Google Docs (forms, spreadsheets and documents).
I have worked on a website that sells VPN packages and I understand that with good support more people will come with a bigger conversion. On that site I have helped people with their technical problems and guided people through the process of purchase and setups.
I have also worked on a website that provides legal help online and with time I have been promoted to reception manager as I was accurate, coming on time and willing to show the established procedures to the new colleagues.
Kind Regards,
Ana.