My Cv:
traiana 2014 :
i work as a noc engineer, my job is to monitor multiple applications and crate users among other things.
isp company bezeqint 2013:
in the past i provided communications solutions to customers smb (small business) and enterprise that have in their disposal products such as ; Cisco etc. Juniper,sbox, fortigate vdom .
in addition I gave support to customers that are associated with our private networks (mpls, vrf)
team leader 012 Golden Lines:
Management and development of team representatives of technical support professional and personal level, responsibility for the management and ongoing operation of a team with about 25 representatives, implementing controls and feedback calls of support to raise and improve the level of professionalism in the service provided to the Company's customers, leading staff to meeting the company's goals while building work programs and delivery, promotion and retention of employees in construction, development of work processes for the entire center (training, procedures, work schedule, etc.).
professional skills:
Excel (HIgh Level)
Routers
Network Security
Switches
Networking
Firewalls
Security
Education:
The Open University , B.A. DEGREE Media and Management.