As an individual with ten years of experience at top call center firms such as Sutherland Global Services and eTelecare Global Solutions (now Convergys), I feel that I am an excellent fit for this position that you’re offering. In working for these two companies, I was able to enhance my proficiency in communications and social skills because the accounts I have handled were all catering to all US-based clients. I have proven that dedication and hard work has been instrumental in my career development as Customer Service specialist, I was able to reach my career goals and was able to motivate myself and provide inspiration for other people as well.
Just to give you an idea of my personal background, I started working for eTelecare Global Solutions last April of 2004 to help provide for my family at that time and I really wanted to help my parents sustain my younger brothers’ studies. In my entire professional career, I have only worked for two companies as I value loyalty, dedication and integrity more than anything. In my wish to be hands-on for my wedding preparations, I resigned from my second company Sutherland Global Services last November of 2014. When the wedding was done last December of 2015, I had a home-based job for a Canadian company wherein I was receiving audio files and taking notes for college students and then I submit my notes for their lectures.
Im also a blogger during my spare time. You may want to check my portfolio at http://websynne.com. Thanks!