TYNIKA STERN
OBJECTIVE
I have become aware of the grand opportunity to work for your company. The atmosphere of your company can aid my skills in this specific field. I am more than sure that your company has what I need to stand out in my career. My ambition and my passion for this profession are two elements that I would love to share with your company.
EXPERIENCE
2007-2007 Heavenly Grace Assistant Living Baltimore, MD
Administrative Assistant/Activity Director
n File patient records
n Type company documents
n Send and retrieve fax information
n Create company brochure, and power point presentation
n Operate multiline telephone
n Operate Microsoft Power Point, Word, Publisher
n Assist in Company projects and events as a Activity Director
2006–2007 Boscov’s Opitcal Dover, DE
Optech/Customer Service Representative
n Provided customer service adequately with a greeting policy within 30 seconds
n Excel significantly during training, and passed company probationary test
n Perform routine duties assiting customers pick out eyewear, answer multi-line telephone, type customer invoices, file company documents
n I daily open and closed the store
n I consistently assist the in store doctore with patients, and filing
n Record all company doctor appointments
2004-2005 Acme Supermarkets Wilmington, DE
Cashier/Deli Clerk/Starbucks Clerk
n Develop knowledge of all meats, salads, deli trays, and other deli products.
n Learn to operate a meat slicer
n Gain the ability to record, and place deli orders
n Gain the knowledge on operating a cash register
n Became familiar with common deli tools such as a deep fryer, and meat wrapper
n Became familiar with creating deli trays for party orders
2004-2004 Vei Keu Restaurant Dover, DE
Waitress
• Provide customer service
• Dispose all dishes, and use dishwasher to clean
• Operate Cash register
2004-2004 Delaware State University Dover, DE
Telemarketing
§ Develop the ability to operate a mulit-line telephone
§ Gain experience in customer service by communicating with customers over the phone
§ I effectively kept a record of all transactions, and donations
§ Completely filed all documents the company deamn necessary
2001-2002 Healthline Staffing Baltimore, MD
Office Clerk/Assitant Manager
n Prepared important Power Point Presentations.
n Prepared basic office documents such as fax, memo, and business letters.
n Assist in answering basic office phone.
n Conducted basic screening for new employees
n Generated weekly work schedule
n Made company deposits into personal accounts
EDUCATION
2004- Delaware State University Dover, DE
n Major in Mass Communication
n Concentration in Radio/T.V
n Minor in English
n News Director of WDSU radio station
EXTRACURRICULAR
Bible Student Union, Spoken Word Artist United, Baltimore Urban Debate League (Serve as Captain, and Chief Researcher), Model U.N, DESU The Hive Radio Host of “Hershey Kisses”, News Director of WDSU radio station, Intervarsity Bible Study