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Create a web listener

$250-750 USD

Zamknięte
Opublikowano ponad 7 lat temu

$250-750 USD

Płatne przy odbiorze
Create a web listener to bridge the gap between two existing call center applications written in MS Access and VB.NET and Broadband Dynamics (BBD) hosted PBX (phone system) API which uses an http/JSON to post and receive hang up and make call events. Additional call status and call detail information is also available through the Broadband Dynamics web based API and will need to have the web listener receive events and pass them on to Microsoft Access as well as VB.NET. Today the two call center applications are not web based and communicate to a local server. The server running VariOS software and uses OCX to communicate with MS Access and a .dll to communicate with VB.NET. That server has an API with a method that allows checking the status/state of each call and to make new calls through clicking a button. We are looking to replace the VariOS software (application server and phone manager that allows for silent monitoring as well) with the Broadband Dynamics web based Telephony and call control tools. To facilitate this the web listener will need to be created. Primary functions are Make Call - Calling and Called phone number is passed from the MS Access/VB.NET environment and a call is placed. Hang up events will be sent from the BBD hosted PBX so the application knows to have a screen POP for call disposition. Call status also needs to be sent from the BBD hosted PBX to the MS Access/VB.NET application through the web listener so the click to call function will not work if the phone is already on a call, and receive updates for ringing, answered, etc. while calling. Separately BBD will be providing near real-time access to call details, call states and dispositions to the customer to create their own reports through an existing system. This will likely be accomplished through providing database access to call information. I’ve attached the BBD API to reference for the HTTP posts that will be made. Agents will use a terminal server (remote) environment to initiate the click to call functionality (telephony control) and the Soft Phone Environment will be on their local network communicating via a private MPLS connection to the BBD hosted PBX.
Identyfikator projektu: 11752256

Informację o projekcie

7 ofert
Zdalny projekt
Aktywny 7 lat temu

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7 freelancers are bidding on average $845 USD for this job
Awatar Użytkownika
Dear, we are Team of French + US. I checked your project description, and I confirm I can develop your program. I will focus on user friendly interface. As you can see I have very good rate, you can be sure I am serious. Regards, Fabrice
$1 578 USD w 12 dni
4,8 (82 opinii)
7,3
7,3
Awatar Użytkownika
Hello I have read what you exactly need. However, I would like to ask you a few questions. I do work in a smart way and do not rest until I get the job done. Please feel free to ping me anytime so we can have a detailed discussion and finalize our budget and timeline. I will deliver in best possible way.
$555 USD w 10 dni
5,0 (3 opinii)
4,8
4,8
Awatar Użytkownika
I have bachelor and master degrees in IT. My Primary skills include Java, Python, VB/.NET, ArcGIS, and PHP. Also database skills include MS Access, MySQL, and Oracle. My Other skills include server and network administration and maintenance with Linux/Unix and Windows Networking.
$250 USD w 7 dni
4,9 (31 opinii)
4,5
4,5
Awatar Użytkownika
Hi, i have 7 years experience as c# developer, im ready to start working on your project, if you decide to go with me, i will need some time to analyze what is done, and will have questions for sure.
$1 111 USD w 20 dni
5,0 (2 opinii)
3,3
3,3

O kliencie

Flaga UNITED STATES
Salt Lake City, United States
5,0
28
Zweryfikowana metoda płatności
Członek od cze 14, 2009

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