Asterisk ( Trixbox )
I am looking for someone who can help build our Asterisk server. I have the systme running right now but there is some functionality that I don't have working. I would like the dialing rules setup more effeciently to use certain trunks for certain calls outbound. I have setup 1 trunk already using wizard with voipstreet. This work really well but I want to have other trunks as backup. The server has the functionality for calling cards and I want that setup. I also would like to have the integration to work with Hudlite and SugarCRM. I would like the Hudlite to be built on. I would like for the hudlite manager to pull different groups of users depending on the DID that calls in to the system. I would also like for it to show a customer name that I might have reference that particular DID to. 123-456-7891 -->"MyClient_Name". This would allow my agents to be able to sit at a terminal and when the call comes in they see the client name and any employees that relate to that company. ( This allows us to manage other companies phone systems ). SugarCRM I would like to have a frame load at the bottom that will show the phone call coming in the same idea as how HUDLITE works. I would like to use sugar as a CRM and would like to integrate asterisk into it as much as I can going forward.
I am open to other sugestions to make this work and I am not stuck on TrixBox as a solution. I don't mind using FREEBSD with Asterisk or others such as SlackWare.
The project above is going to continue to grow and there will be lots of work. I will also be looking for a possible administrator for the system that can either work as and employee in our company or remotely as a contractor.
Thank you
Jamie