I need someone who can create a report in Crystal Reports 11. I need this report only in a draft stage (it should only make the correct calculations). The report is about trouble tickets, there are 5 metrics (see detail document). As well I have added the table structure plus sample records. I used Oracle XE with actual version. The report should show a list for each support metric. Columns: Ticket ID, Calculated Time.
We may have similar projects in the future...
## Deliverables
1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.
2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables):
a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment.
b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request.
3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement).
## Platform
Crystal Reports 11
Oracle XE