Customer Support, Sales, Order Processing

W Toku Opublikowano Mar 15, 2014 Płatność przy odbiorze
W Toku

I need someone to run my e-commerce web site for 3-4 hours/day, M-F. The site sells office furniture and office equipment in the U.S. The the hours should be about 9-12 noon PST. Duties include answering customer calls. Calls will be inquiries about products, shipping quotes and some damage item issues. checking for fraud. Other duties are processing orders both from the web site and offline (some people order over the phone, with a CC form or with a Purchase order), obtaining freight quotes from a few vendors, e-mailing that to the customer, and following up with a sale. Also needed is taking care of damaged items for customers, handling returns, tracking back-orders, and sending shipping notices to customers (some of this will be automated when you complete the order).

You will need to be familiar with the CMS in Magento, Quickbooks (just for PO and customer entry) speak English very well, be organized, courteous and care about the customers.

Pomoc na telefon

Numer ID Projektu: #5561805

O projekcie

10 ofert Zdalny projekt Aktywny May 14, 2014

Przyznany użytkownikowi:

JackBradford

Hello, I am an American owner/operator of a bilingual call center in Medellin, Colombia. Most of my agents are from the US or Canada and have little or no accent. What I propose is to give you one or more dedicated age Więcej

$6 USD / godzina
(0 ocen)
0.0

10 freelancerów złożyło ofertę na średnią kwotę $7/godzinę w tym projekcie

bpo0995

Hi We are a call center and providing phone and chat support. We are open 24/7 and our agents are experience professionals. We have already got the experience of handling customer service for online retail stores. Więcej

$8 USD / godzina
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JadeRein

I provide friendly, prompt, professional service and can perform all of your administrative tasks on your behalf! Services include, but not limited to: preparing documents and general correspondence, PowerPoint present Więcej

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Mudassarhanif

Respected Concerned, I have been working in the BPO (Business Process Outsourcing) industry for last 4 years for several mass media and communications companies as follows: Comcast, Time Warner, Charter communicatio Więcej

$5 USD / godzina
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reneringuet

Dear Sir/Madam, If you're looking for someone with excellent written and oral communication skills to be the friendly face of your customer support, then look no further. I build rapport, quickly which will ensure t Więcej

$8 USD / godzina
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wendyreiners

Dear Office in search of Outstanding Team Member: I have worked from home as a virtual assistant for various clients over the past two years. I have excellent communications skills, and I am a superb multi-tasker th Więcej

$8 USD / godzina
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ernestinejasmine

ej Outsourcing is one of the most progressive people development company and we are currently building a strong client relationship in providing a world class contact center solutions. 95% of our employees are a de Więcej

$8 USD / godzina
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Jhen024

A proposal has not yet been provided

$5 USD / godzina
(0 Oceny)
0.0