CASE STUDY WRITE UP

It is people who are at the heart of company systems – ensuring compliance and then driving continuous improvement. The aim of the case study to further our understanding of the human and institutional aspects of non-compliance as it relates to broader issues of field office leadership. This case study should be prepared as an example of the challenges of leadership in an environment that could have one or more of the below listed issues; • Communication silo • Limited capacity • Lack of staff discipline • Management competing priorities • Lack of business process ownership • Deliberate non compliance Very small budget $50 - $75