Customer Support/Sales Rep (Home Based)
$2-8 USD / godzinę
Title: Hiring Customer Support/Sales Reps for Home Based Position
We are a Los Angeles based company hiring customer support/sales representative to handle all of our customer issues and sales calls for our cleaning company. We are looking for a qualified professional to be our virtual customer support/sales rep and handle many customer/sales issues throughout the day.
This will start as a part time or very minimal work (weekends) to see if the applicant qualifies and has the requirements needed for this position also how well they perform customer support and sales related tasks.
We require applicants to have access to their own computer and very good internet connection. You will be in charge of answering calls as they come in and are expected not to miss any calls. (We do not receive many in the day)
Daily Duties:
o Answering customer support/sales calls, emails, texts and chats. (must answer immediately or as they come in)
o Booking appointments is the main part, try to book as many clients as possible, but make sure we have cleaners to fit the appointments.
o Handle all sales from leads, partials and any call leads
o Managing customers issues and cases that need to be resolved
o Handle every day issues between clients and cleaners
o Assist cleaners with any issues they face during appointments
o Respond to any missed calls right away, if there are voice messages from the night before must respond to them as soon as you get in.
o Maintain client customer support and manage any cleaner issues throughout the day
Requirements:
o Must be able to speak English fluently and be able to problem solve well
o Must have at least 1 year customer support/sales experience
o Must have access to a Computer w/reliable internet access (no connection issues)
o Must be able to manage time wisely and work well without supervision
Qualities we seek:
o An individual who will be dedicated to the company and provides quality support to both our customers and cleaners.
o Excellent support and sales skills, those who know how to close a sale please apply!
o Ability to make customers happy when they call in angry or upset about issues.
o As well as representatives that are able to handle tough situations
To apply:
o Submit your resume and a brief email in regards to why you believe you would be the best candidate for this position.
Since it is a work from home position, and there is not much work to start off I am looking to pay a low hourly rate during training and probationary period and the rate can raise base on performance.
Numer ID Projektu: #8178151
O projekcie
16 freelancerów złożyło ofertę na średnią kwotę $6/godzinę w tym projekcie
I have 5+ years of experience in customer support and admin support tasks. Will you provide training in start? Looking forward to your response and probably working with you.
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DEAR SIR! Please Contact in PM for discuss. Would appreciate to complete your project. Will offer a high quality for you. Best regards. Aleksandra..............................................
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