Looking for Quality Call centers for Inbound work from a very very reputed bank 120 seats ,Only centers That have worked with banking customer support for last 6 months and are willing to appoint a Call center co ordinator IN USA for the client or provide a 24X7 Virtual one would be invited to bid.
Please people with Industry certifications, having worked in Banking support and Banking Customer service .committed to customer support.
I am also seekign centers who have worked on Inbound and have existing 120 setas or capacity for 120 seats.
Only Senior level people who can take a decesion and can provide profile and close within a week.
Industry certifications are welcome but not madatory.
here are the details
Please attache profile for consideration
1. OBJECTIVE : - To provide quality support to their existing clients
2. PROJECT DETAILS
Voice Inbound Process
No. of Seats Required
120 Seats Setup (including 20 for outbound)
$15 per hour/Agent
1. Company profile
2. All certifications
3. Last 6 months bank statements
4. Aricles of Incorporation
[url removed, login to view] ID
6. Bank Reference letter on Bank Letterhead
[url removed, login to view] Bill
PROCEDURE:Center Verification Form to be Signed at the Center at the time of visit to the Center and Signing of Agreement
CHEERS AND BEST OF LUCK