Salut,
mois je suis Jérôme et je vis a Berlin au moment. To continue I'll write further in English, that I gew up in Luxembourg, so I'm multilangual, so if your company is french (?), there will be no issues about the communication, even if it's done in French. As I mentioned I currently live in Berlin for 6 years, so my german is on a native level (no accent/fluent writing/...). I finished my bachelors degree in Marketing last year and since then I'm freelancing and I'd love to help you out with your customer service.
What about a skype interview?
Best regards,
Jérôme