Highly accomplished Senior Business Analyst with a verifiable track record of managing complex IT projects and exceeding expectations. Practiced in clarifying business requirements, performance GAP analysis between goals and existing procedures/skills etc and designing process and system improvements to increase productivity and reduce cost. Extensive experience in the IT projects i,e [Including E2E Solution Design, Requirements Gathering and Analysis, Configuration Implementation etc], Oracle CRM solutions, SWOT Analysis, Product Backlogs, Agile Sprints, Brainstorming Sessions, Solution Delivery and Services, User Stories, Use Cases, Prototype and Scenario Building Techniques, Functional and Non-Functional Requirements, UML/BPMN Business Notation, Interview technique Questions, Strong interpersonal skills, Participate in Core Business Decision making and negotiations with the stockholders. Recognized Project Management Skills consistently deliver complex, large-scale projects on time and meeting the deadlines.
Professional Expertise:
Process Analysis & Solution Design
Project Management & Tracking
Customer Relationship Management
Web /Mobile Digital Technologies
IT Service Management
Process Management
Risk and Dependencies
Management of Cross-Functional Team
System Solution Architect
Incident Management
Project Scope and Technical Documentations
Requirement Gathering and Analysis