I believe in today’s customer service oriented society, timely, friendly, proactive service is necessary to maintain and enhance future business growth. Customer loyalty is positively impacted when you employ the right service professionals who are not afraid to reach out to customers to resolve issues that impact the customer’s perceived value.
Special Skills
• Customer Service – Training in customer service skills by teaching professionalism, communication, handling complaints, and customer relations.
• Human Resource Administration – Training in personnel management and practices, the techniques of recruiting, selecting, transferring, promoting, classifying and training workers.
• Ethics and Values – Training in the difference of ethics, values, and goals for an individual and an organization. Training in professional ethical behavior within organizations as it influences people, products, and work environment. Training in the exploration of individual roles as well as appropriate roles of organization and government in society.
• Professional Communication – Training in the communication within organizations with emphasis on organizational theory and structure, system analysis and communication networks.
Please feel free to contact me with any questions and more details involving the job posted.