Dear Hiring Manager,
I am very much interested in the position in your company. I would love to impart my skills and knowledge as an employee in your company. Furthermore, I have had various experiences as a virtual assistant/customer support for almost 6 years. I also have a commendable work ethic and performance reflected in my performance metrics.
Experience:
•Data Entry
•Managed Team
•Email support
•Chat support
•Customer support
•Virtual Assistant
•Inbound/Outbound calls
•Creating macro for email
•Auditing calls/Emails for quality assurance
•Sales agent
•Weekly reporting of data from the assigned tasks
•Assisting and coaching agents
•Reporting errors
•E-commerce
•Tracking orders
•Product listing
-Answering business emails in a professional and visioned way.
-Background in outbound calls and cold sales.
-Communicate effectively through chat, calls, and emails with customers in a timely manner with quality and assurance.
-Perform administrative tasks.
-Trained as a Lead Generation Representative
I have familiarity with applications such as Zendesk, Shopify, Aliexpress, Slack, Aircall, Discord, Microsoft office, WP, Klaviyo, Stripe, etc. My knowledge of a wide variety of computer programs allows me to easily take on nearly any task I am assigned.
My knowledge of a wide variety of computer programs allows me to easily take on nearly any task I am assigned.
Sincerely,
Agnalla Louise Zenelle Lopez