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Technical Support Associate 2

$250-750 USD

Zamknięte
Opublikowano ponad 4 lata temu

$250-750 USD

Płatne przy odbiorze
Background We are a USA based company dealing exclusively in Dental X-Ray Devices and Device Software. Our Sensor comes with Software and integrates with several third-party Software’s. Software is developed in Microsoft .Net. Requirement We are looking for right candidate to provide Technical Support and Service to our customers in USA. The Support task included below 1. Installing the Software 2. Installing the Drivers 3. Device Troubleshooting 4. Educate customers on Software functionality 5. Resolve technical issues 6. Provide Support for non-technical issues such as Shipping Status, pricing, Specification details What we will provide 1. We will provide Training for our Software installation and configuration 2. We will provide Training for third party Software 3. We will provide technical Specification documents and price list 4. We will provide list of frequent issue with resolution 5. We will provide list of existing issue and expected calls 6. We will provide a list of customers who have pending issues and must be followed up Must Have 1. Computer Science background 2. Good English communication, written and verbal. 3. Must have excellent Internet connection 4. Must have good understanding of Screen sharing Software Such as Team Viewer, UltraViwer and LogMeIn 5. Willing to work in US Eastern Time Zone. 6. Must be at least 4 hour a day, 5 days a week 7. Be available on weekend for Training. 8. A good working environment without any background noise. The Selection process include a Training Session, candidate must be will be to attend Training Session and Demo the learning at the end of the Session. We are willing to do hourly, fixed price, per customer or Biweekly. Let us know your quotes as you prefer. Note: This is a long-term position with potential to convert to permanent employee and Travel to USA. Please do not respond if you are not available for long term. This is also an opportunity to learn Microsoft .Net framework development as we would like you eventually get trained in that and accomplish minor programming tasks.
Identyfikator projektu: 22448899

Informację o projekcie

27 ofert
Zdalny projekt
Aktywny 4 lata temu

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27 freelancerzy składają oferty o średniej wysokości $518 USD dla tej pracy
Awatar Użytkownika
Hi I will love to provide you services for Technical Support executive who can install , configure your software developed in .Net. I'm looking to work for long term >>>> Before submitting complete proposal, we would like to discuss few questions We would like to hold a detailed discussion with you in order to have a more clear understanding of your requirements. As of now, I have placed a PLACEHOLDER BID. Kindly open chatbox to further discuss project in detail Thanks NeerajC
$750 USD w 7 dni
4,9 (404 opinii)
7,6
7,6
Awatar Użytkownika
Hi there, I've read the project(Technical Support Associate 2) description i can work on your project and get it completed in timely manners. I’m a strategic developer with a strong coding/designing background, including Api Integration, Software Architecture, Laravel, Codeigniter, API Integrations, Javascript, Angular etc. I can turn a p in a way that represents your brand and appeals to your target audience. Whether you need a formal, serious tone or a more playful one, I can make the transition with ease. For 11 years I’ve worked in web/mobile development and so I am accustomed to working with all sorts of products and services and in a variety of industries. I have a deep passion for research and guarantee that all of my development is 100% original. Current bid amount is a random quote, the final amount to be discussed after our quick productive conversations Let's connect over chat for more details Thanks Keshav
$516 USD w 10 dni
4,9 (218 opinii)
7,6
7,6
Awatar Użytkownika
Hello there, How are you doing?. I have read the description, I have great experience doing similar jobs related to these skills .NET, C# Programming, PHP, Software Architecture, Software Development. Right now I am placing a place holder bid, We will decide the price and time after discussion. Please start the chat so we can have detailed discussion. Thanks.
$555 USD w 5 dni
5,0 (42 opinii)
6,6
6,6
Awatar Użytkownika
Hi, I've read the project description and definitely can help you to make your project. I'll provide you with the highly skilled & professional UI/UX/HTML/CSS, PHP, Angular, JavaScript, MySQL, front & back-end web development services and complete the site in time. My skill set perfectly matches your requirements to your project Technical Support Associate 2. We’ve built many web platforms and sites also IOS & Android mobile apps. Let's discuss in details, explore your system & then come up with the precise time and cost. Surely, we can revise the bid after a brief discussion. We provide lifetime free support for our work and always believe in long-term relations. Cheers. Shilpa
$497 USD w 10 dni
4,9 (51 opinii)
6,7
6,7
Awatar Użytkownika
I have experience in deploying and maintaining of: Cloud Computing Platforms: AWS Amazon Web Services,Microsoft AZURE, Google Cloud (GCP). Server Operating Systems: Windows Server 2003-to-2012R2, Windows Server 2016 Amazon Linux, Debian, RHEL, CentOS, Ubuntu. Web servers and servlets containers: IIS, APACHE, NGINX, DOCKER Mail servers: POSTFIX, EXIM, MS Exchange 2000-to-2013, MS Exchange 2016, QMAIL Database servers: MySQL, MS SQL Virtualization: MS Hyper-V, VMware Server(ESXI), VirtualBox. Directory service: Active Directory, OpenLDAP. File servers: IIS FTP, proftpd, FileZilla FTP Server, SAMBA. Firewalls: Windows firewall,ISA/Forefront TMG, MikroTik,PFSense Zywall and other Routers; Data Storage Systems: Netapp, FAS, EMC, VNX Virtual Private Network (VPN) OpenVPN, IPSEC,P2P,S2S VPN, Microsoft VPN, OpenConnect VPN , Mikrotik VPN , PFsense VPN. Hosting Panels: PLESK,cPanel,Website Panel
$250 USD w 12 dni
4,9 (162 opinii)
6,1
6,1
Awatar Użytkownika
Hi , I've carefully checked your decription(Technical Support Associate 2) and really interested in this job. I'm full stack developer working at large-scale projects as a developer . I can complete your project on time and you will experience great satisfaction with me. I have rich experienced in .NET, C# Programming, PHP, Software Architecture, Software Development. For more information about me, please refer to my portfolios. I'm ready to discuss your project and start immediately. Looking forward to hearing you back and discussing all details.. Thanks
$450 USD w 4 dni
4,8 (29 opinii)
5,4
5,4
Awatar Użytkownika
Thank you for your posting job. I read your project description and I'm very interested in this project. As you can see via my profile, I have expertise skills to build web & mobile app. If you hire me for this project, you will have a chance to get to know another talent and trustworthy. I hope work with you, sincerely.
$500 USD w 7 dni
4,8 (20 opinii)
5,3
5,3
Awatar Użytkownika
I am interested. How do we proceed?...........................................................................................
$500 USD w 7 dni
4,7 (19 opinii)
5,4
5,4
Awatar Użytkownika
Full Stack Developer Over 6+ years of diversified experience, I always try to give my best to each and every project. As a developer, I love to help my clients to complete their projects. From every project, I got a unique experience that helps me to achieve my next level. My area of expertise in Web Application Development Using some of the cutting edge technologies like: ✔ ASP ✔ .NET Core ✔ .NET Web API ✔ ASP.NET MVC ✔ ASP.NET Web Forms ✔ Python ✔ C# ✔ MS SQL Server ✔ MySQL ✔ HTML5 & CSS3 ✔ Bootstrap 4 ✔ JavaScript ✔ jQuery, UI jQuery ✔ Angular ✔ Web Services ✔ PHP & it's frameworks ✔ IOS ✔ Android ✔ Restful API ✔ Django ✔ Ruby & Rails ✔ NodeJs ✔ ReactJs Why Me? ✅ Solution Oriented ✅ Excellent Communication & Understanding ✅ Honest & Friendly ✅ 100% Satisfaction Guarantee ✅ Competitive Rates ✅ Regular Project Updates ✅ On-Time Delivery ✅ Free Unlimited Revisions on the selected template (Before integration) ✅ Free Technical Support I am available at your flexible timings. Just ping me in private messages. I will reply back ASAP.
$500 USD w 30 dni
4,9 (6 opinii)
4,9
4,9
Awatar Użytkownika
Hello, I have 6 year experience in joomla and wordpress and magento and prestashop and i have also 3 month experience in laravel and yii and node.js. i will provide best solution if you will give me projects. Thanks, Patel Maulikkumar
$251 USD w 3 dni
5,0 (33 opinii)
4,5
4,5
Awatar Użytkownika
Hello, I am interested in this job, I am a full time freelancer with 2 Years+ of experience working as a Technical support administrator with multiple companies all around the world. I have working experience with Zen-desk, Whmcs Ticketing System, can handle Emails, social Media support and Live Chat Support. Can work in your Timezone for more than 8 to 10hrs regularly. Thank You.
$500 USD w 7 dni
5,0 (1 opinia)
3,9
3,9
Awatar Użytkownika
Hi There!  I have more than 8-year experience in this field. Would you please share more details about the project? I am really interested to work with you for long. Best Regards, Santosh
$500 USD w 7 dni
4,1 (3 opinii)
4,1
4,1
Awatar Użytkownika
Dear Client. I hope you are doing great. Having all the above mentioned skills, i find myself best suited for your job. Hi, I have read & understood requirements for your blog. I would be grateful to hear from you. Thanks.
$300 USD w 5 dni
5,0 (11 opinii)
3,5
3,5
Awatar Użytkownika
Dear Hirer, I have very good experience in .net framework development as well as the software, installation, troubleshooting and solving the issues.I can attend the traning in the weekend and I can work for 4hours in a week but I would like to know the timing which you are looking for. Thanks.
$750 USD w 7 dni
5,0 (6 opinii)
3,1
3,1
Awatar Użytkownika
Hi, My name is Christelle, I would like to provide technical support to your customers as I have a good technical background. Feel free to contact me to discuss more about this opportunity. Kind Regards, Christelle
$750 USD w 7 dni
5,0 (1 opinia)
1,7
1,7
Awatar Użytkownika
13+ years of experience in technical support for complex server application softwares and helping customers remotely via WebEx, Teamviewer, Gotomeeting, Logmein etc including DataCenters, ISPs, and Webhosting companies from across Canada, America and Europe. Have also experience of writing kb articles related to software applications so clients could resolve their issues by themselves. Also, expert in providing technical support via phone, email and live chats. Can easily prioritize the customers' issues based on their nature : critical, high, medium and low categories. I have also software development experience in .NET, and server side scripting languages. So writing code can also be done if required. Available to work in the time zone suggested by you. You can inbox me to discuss it further.
$250 USD w 1 dzień
0,0 (0 opinii)
0,0
0,0
Awatar Użytkownika
Hi I am a software engineer with 5 years of corporate IT experience and technical background in C#.Net development. I would like to express my interest in the "TECHNICAL SUPPORT" representative opportunity. I believe I am a good fit for this work as I possess the required technical knowledge, can fulfill the training and daily hours of operations. My previous experience has been dealing with international clients providing them technical, production and troubleshooting support. I am well experienced in client interactions, answering to client queries and preparing necessary documentation
$500 USD w 7 dni
0,0 (0 opinii)
0,0
0,0
Awatar Użytkownika
I am a motivated Digital Business Analyst with exceptional analytical and technical skills, diligent, proactive, experienced in user research, market research, behavioral driven design and managing the iterative delivery of digital products and services. Being involved in a number of high profile IT projects, I have managed or facilitated the end-end delivery of key projects/programs in different sectors. Some of the responsibilities I have managed for different organizations in the past include: • Understanding of prevailing digital technologies and applying them to user research insights towards the design of innovative digital web products and services in agile environments. • Developing and implementing MS Office 365 products within organizations in order to maximize business benefits and return on investment through effective delivery of business solutions. • Creating technical specification documents using UML, Use Cases, ERDs, Wireframes, etc and modelling with MS Visio or other modelling tools like Gliffy. If you would like me to help you with this project then please accept my bid and then we can schedule a call where we can go over the work to make sure we are on the same page regarding your requirements, expectations, delivery approach and milestones/timelines. Looking forward to working with you on this project. Many thanks Daniel.
$700 USD w 10 dni
0,0 (0 opinii)
0,0
0,0
Awatar Użytkownika
Hi have more than 8 years of experience in developing windows, Mobile and web-based application in. net technology. Have also worked in different domain Finance, Health Care and Retail and others. I am interested in Technical support and a Long-term collaboration.I have experience in Installation for ClickOnce, MSI and Others. I have also followed DevOpps CI/CD model for deployments
$555 USD w 7 dni
0,0 (0 opinii)
0,0
0,0
Awatar Użytkownika
Hi there, Yes , we do have experience in this field and also we had back-end office in India , our main office in Bc , Canada , Also i am the CEO and i had masters degree in computer science and master degree in business. we can handle these kind of project design and implementation and provide service and back support.
$500 USD w 7 dni
0,0 (0 opinii)
0,0
0,0

O kliencie

Flaga UNITED STATES
Cumberland, United States
4,1
6
Zweryfikowana metoda płatności
Członek od paź 14, 2016

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