Customer Support- Gather Feedback from customers

Zamknięty Opublikowano Oct 23, 2013 Płatność przy odbiorze
Zamknięty

We are a seller on multiple online sales channel. These include Amazon, eBay, Magento websites, Prestashop website. We sell electronic measuring instruments. We would like to invite you to join our team to manage our after-sales customer service and gathering of feedback. In order to assure me that you have read the description, please include the word peanut in your message when you bid for this job.

Here is a typical workflow:

1) Customer buys the item at day 0

2) You will email the customer on day 60 to ask if they have received the product and everything is working fine.

3) If the customer answers positively, you will proceed to ask them to leave us a feedback. If the customer highlights a problem, we will handle the problem before asking for a feedback. If the customer does not reply, you will send another email.

4) Once the customer leaves a positive feedback, you will be remunerated.

We will be selecting a suitable candidate based on their command of English and feedback quality. You will be remunerated based on each successful positive feedback. This is not a hourly-rate project.

Happy bidding!

Obsługa klienta E-mail marketing Virtual Assistant

Numer ID Projektu: #5057050

O projekcie

26 ofert Zdalny projekt Aktywny Nov 29, 2013

26 freelancerów złożyło ofertę na średnią kwotę $286/godzinę w tym projekcie

MsDaSilva

Hi there, “Peanut” I am a professional multi-skilled Administrator with over 18 years' progressive London (England) based business experience. I have based my bid on a rate of just £2.50 ($4) per customer positiv Więcej

$4 USD / godzina
(1 Ocena)
2.7
clockworksol

Hello, I have done similar project for an e-commerce website and willing to start as soon as possible. Kindly message me for more information.

$8 USD / godzina
(5 Oceny)
1.9
jhoyaba

Im an IT student want to earn money for my schooling, willing to do the work in a flexible time. I have a good communication skills.

$556 USD / godzina
(0 Oceny)
0.0
rachaeloz

Hello, I understand that you will not pay until the 60 days have passed and the customer leaves positive feedback. Sounds like a great project to work on, I would love to take part in it. Thank you for your conside Więcej

$11 USD / godzina
(0 Oceny)
0.0
centi19921

PLEASE READ!(I am a sri lankan) DEAR SIR.... ABOUT ME, **I have complete diploma in personal asistance(REG NO - DA25464) field,now SUPPLY V/A for foreign campanies(online) **I can work in any given time period Więcej

$2 USD / godzina
(0 Oceny)
0.0
damithri

Hi, I am interested in joining your team to manage your after-sales customer service and collection of feedback. I have excellent English grammar and vocabulary. I communicate in a polite, professional, clear, co Więcej

$2 USD / godzina
(0 Oceny)
0.0
AnnaKedzierska

Hello I am serious freelancer, hardworking and responsible person. I have experience in customer support as my previous employment was in polish bank in custumer service department. I am looking for long term cooperat Więcej

$5 USD / godzina
(0 Oceny)
0.0
clez

Hello, I have a wide range of customer service experience (over 8 years worth) In my previous role i was a customer service/membership coordinator, so I am very familiar with customers and customer satisfaction. Więcej

$556 USD / godzina
(0 Oceny)
0.0
heidi13

Hi, Ive been in the call center industry for six years and handled different accounts like billing, sales, technical support and email support as well.

$556 USD / godzina
(0 Oceny)
0.0
JackBradford

Peanut: Hello, I am American who owns and operates a 25 seat call center in Medellin, Colombia. Most of my agents are from the states and have little or no accent. I am more than happy to provide you with some sample Więcej

$7 USD / godzina
(0 Oceny)
2.4
desireeleano

You have to hire me because I think I am fit for the job. I’ve been in the BPO industry for almost 3 years and I am very familiar with the internet. I also have experience with customer support. I’m also a fast learne Więcej

$237 USD / godzina
(0 Oceny)
0.0
paul8806

Hello, I have more than 4 years of experience in a multinational team .I can handle you project like a professional. Do not hesiatate tocontact me back for a great collaboration. Paul

$11 USD / godzina
(0 Oceny)
0.0
Raluca2906

Hello, My name is Raluca and I would like to work with you during this project. I have gained experience working with customers during an Internship at a local business center, for the European Project SES. I also w Więcej

$111 USD / godzina
(0 Oceny)
0.0
lyfamendes

A proposal has not yet been provided

$556 USD / godzina
(0 Oceny)
0.0
jamesmax333

I wont work per hour. It would be weekly based. with 250$ a week. And i have experience doing the same thing for directv satellite company of U.S. Regards

$1000 USD / godzina
(0 Oceny)
0.0
jennfort

Peanut Hello, I know you will find me to be the best candidate for this project. I am very fast at responding to emails. I check my emails as soon as they come in on my computer and/or phone. I have been known fo Więcej

$83 USD / godzina
(0 Oceny)
0.0
elizawong

I have been working in Business Sector such as Business Manager and Account Manager for the past 15 years, with the last three years mostly in a virtual capacity. I am fluent in all computer languages and systems, a Więcej

$555 USD / godzina
(0 Oceny)
0.0
crazergirl

A proposal has not yet been provided

$556 USD / godzina
(0 Oceny)
0.0
linamegawati

hi there i would like to proposed to this project of yours. i think i can give what you need to fulfill your need in this project. please contact me if you interested. peanut thanks

$444 USD / godzina
(0 Oceny)
0.0
SilviaOliveira

Ainda não foi fornecida uma proposta

$544 USD / godzina
(0 Oceny)
0.0