Job Summary: This position involves being the primary telephone contact for all customer interactions, including setting and confirming inspection, installation and service appointments, mailing customer information packets, following up with customers on a variety of issues, and keeping customer records current and updated.
Qualifications:
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Proficient computer skills
• Ability to perform accurate data entry with a strong attention to detail.
• Ability to work in a fast paced environment
• Strong focus on customer service and ability to empathize with customers situations
• Team player
I previously worked as a virtual assistant for an events company based in Trinidad and Tobago. Main tasks are making calls to clients, data entry, generate leads and office admin tasks. I also worked as a VA/Appointment Setter for an IT firm based in Australia. My tasks are admin tasks, email handling, calendar management, data entry.
I have done telemarketing and b2b for the past 5 years now. Also have customer service experience.
Relevant Skills and Experience
Telemarketing...customer service
Hi there , I speak 4 languages fluently including English and French .Since I lived in the States for more than 4 years , and graduated from the American international high school of Dubai , you wouldn't tell wether I'm American or not . I worked as an Emarketing Manager for servers companies through out my career . I'm really interested in starting a new challenge now .
Dear
Request for Freelancer Virtual Assistant
Here are the crux I represent:
• Effective Administrative Support
• Prompt Replies to Clients
• Handling several projects simultaneously
Thanks for your time and consideration.
Kind regards
Nitish Sahotra
Workings on Milestone*
Whatsapp: +919817087669