Service Clientèle, Gestion Médias Sociaux et Influencers pour un e-commerce (Service clientèle, Media Sociaux, Influencers)

Nous recherchons une passionnée d'e-commerce en tant que Représentante clients, Social Media Manager et Influencer Manager pour notre e-commerce de produits artistiques. Temps plein, compensation négociable démarrant à 600 USD/mois. Français et anglais requis. Avec idéalement une expérience en service clientèle en ligne et tâches marketing. Shift en weekend nécessaire. Nous recherchons quelqun avec un état d'esprit positif, prête à se retrousser les manches pour trouver des solutions pour nos clients. RESPONSABILITÉS [Customer Service Tasks] responding to customer inquiries by emails, messages on Facebook, Instagram..etc., handling after-sales requests while liaising with suppliers [Social Media Tasks] scheduling posts for social media accounts (Facebook, Instagram, Pinterest etc) [Marketing Tasks] conducting researches and exchanging with related parties on: affiliate marketing, influencer marketing, competition and product development (suppliers) and on blog content topics etc. [Other Tasks] ad-hoc assisting tasks as the work progresses. More responsibilities and managerial tasks shall be envisaged as we observe the skills of the candidate. MUST HAVE - fluent in written and spoken French and English. - minimum of 1 year of work experience in the customer service or marketing domains; candidates with both experiences are highly preferred; experience in working Shopify is also preferred. - available min 8 hours per day, 5.5 days a week, in Asia time zone (UTC +9). Weekend shift required - university bachelor/undergraduate degree - fast internet connection - good command of Microsoft office (word and excel), Gmail etc. - great organizational skills and attentive to details PERSONALITY - kind and trustworthy - willing to achieve, positive, eager to learn - team-player, proactive (take initiative), independent GOOD TO HAVE - Knowledge in image or video editing is a plus - Good copywriting skills and marketing experience - Photoshop or Illustrator skills - Chinese-speaking WHAT THE CANDIDATE WILL GET… - long-term career with kind, driven, reasonable and efficient team members - learning and advancing opportunities with a growing e-commerce business - financial stability