Consultant Portal, Astro Portal

General • Talk Monitor • Payment Interface • Private message system • Rating System • Real-time display of available consultants • own description for each consultant • Separate login area for consultants / clients • HTML newsletter function • Leave feedback by customers • (Live) statistical analysis • Hotline function • Call Monitor • Automatic billing consultant (as PDF) Telephony • Direct dial consultant by entering the respective consultants dial • Direct connection with the consultant (if online) using Click & Call feature (only with credit possible) • customer-waiting list queue if a consultant is busy • Automatic callback function in my callback function (if consultant offline or pause) • Click & Call feature • Callback with preferred date • DDI function • Free minutes management • billing by the minute • Talk ends after the credit is • Call Monitor • Prepaid Telephony - if possible - even without registration CRM / Customer management • customer registration via the Web or Admin • Separate login area for customers • Editing Master Data (edit, lock, etc.) • address verification, etc. • Statistics calls • Consultants Rating 5 star system (per call) • Bonus Points - convertible into airtime Management consultants • advisor registration via the Web or by Admin • Separate login area for Consultant • Editing Master Data Consultant • Individual quotations of each consultant • Consultant image upload • Creating individual consultant fees • welcome announcements • Email counseling • Live chat counseling • Sales Statistics Accounting • billing and accounting module • Automatic billing consultant / customer • Managing Prepaid Payments • Monthly billing consultant with PDF function Marketing functions • Affiliate program for customers • Marketing module for customers (free minutes, price promotions, etc.) • minute packages (season prices)