Dear Sir/Ma’am,
I am an Expert Virtual Assistant who can offer the following services to clients:
Customer Service (Phone, Email, Chat, Forum and Social Media)
Tech Support
Administrative Assistance
I have over eight years experience in the customer service. I have experience in handling day to day customer queries over the phone, email, live chat and online forums. I have also worked in Customer Care Quality Assurance where I audited the calls of inbound and outbound agents for mistakes and miscommunication. I have experience with TABS, Avaya, Slack, Zendesk, Freshdesk, LiveAgent, MS Office Apps, Android, iOS, OSX, Linux, etc.
I am adaptive and a quick learner. I also consider myself to be a team player. My motto is working smart, rather than tirelessly working hard. Working smartly increases efficiency, productivity and reduces work load. I will enact individual project milestone, achieve a milestone within the allotted time and move onto the next one. Finally, check, double check and triple check the data before submission. I am a team player and a quick learner. My work schedule is also flexible.
Looking forward to hearing from you and hoping to have a mutually fruitful professional association.
Best regards,
Ahmed Farhad Salim