ticket Management system development

Zamknięty Opublikowano 6 lat temu Płatność przy odbiorze
Zamknięty Płatność przy odbiorze

I need you to develop some software for me. I would like this software to be developed using .NET.

MODULE- MASTERS & SERVICE CONTRACT CREATION

Login Page 1st Week

Manage Region

Manage Zone

Employee Management

Inventory Management

[login to view URL] System Type (Product Group)

[login to view URL] Product with Price

[login to view URL] System wise Fault Type

Manage Client

Manage Locations

Manage Location wise Items

Assign Services Manager to the Location

Manage Billing Frequency

Manage Service Contract Type (AMC etc.)

Manage Tolerance Limit

Manage Amount Outstanding Bypass Limit

1st Client Review

MODULE- GENERATE TICKET PROCESS (BY ADMIN)

Draft/Generate Ticket By Employee 2nd Week

Ticket List for Service Manager

Email Setting

Manage Warehouse

Internal Testing

2nd Client Review

Process Ticket

a. Manage NON-FOC Ticket 3rd Week

1. Email To customer For Approval

2. Process NON-FOC Ticket

3. Close Ticket

3rd Client Review

b. Manage FOC Ticket

1. Take VP Approval using VP Dashboard 4th Week

2. Issue Item by Replacement Manager Dashboard

3. Receive defected Item by Replacement Manager Dashboard

4. Close Ticket

Internal Testing

4th Client Review

MODULE- TICKET ESCLATION PROCESS

Manage Escalation Level and Time 5th Week

Zonal Head Dashboard

a. Dashboard

b. Ticket List

c. Escalated Ticket List

Regional Head Dashboard

a. Dashboard

b. Ticket List

c. Escalated Ticket List

5th Client Review

Services Head Dashboard 6th Week

a. Dashboard

b. Escalated Ticket List

VP Dashboard

a. Dashboard

b. Escalated Ticket List

MD Dashboard

a. Dashboard

b. Escalated Ticket List

6th Client Review

MODULE- TICKET VALIDATION PROCESS AND BILLING

Manage Ticket Validation 7th Week

Client / Location Billing

Manage Holiday

Manage Location wise TAT

Manage Email Notification

7th Client Review

MODULE- CLIENT DASHBOARD

Client login form 8th Week

Client Dashboard

a. Dashboard

b. Generate Ticket

c. View Ticket Status

d. View Client Profile

e. View Locations

f. View Items Installed at location

g. View Contracts

Need the team who can build the complete solution.

.NET HTML5 Architektura oprogramowania

Numer ID Projektu: #15867379

O projekcie

9 ofert Zdalny projekt Aktywny 6 lat temu

9 freelancerów złożyło ofertę za ₹28765 w tym projekcie

Clicksoftware

Greetings!CAN START THE IMMEDIATELY AND DELIVER IT We have read and understood your need. We have work with the similar type of project we are confident about the work

₹27777 INR w ciągu 10 dni
(1 Ocena)
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