Hi,
I am Integration Developer with Seven plus years of experience in the field.
I am interested to work on this project.
Please answer the below questions which helps to start the work.
1. Which API does RightNow uses? SOAP /Rest
2. Which API is used by Avaya? SOAP /Rest
3. Any tool being used for integration or is it direct integration.
We can still figure this out if you have no idea on above details.
Regards
Ranjith