Anna Margarita B.

I have 7+ years of experience as a Customer Service Representative assisting U.S. customers. I was trained and develop in one of the largest contact center in the Philippines and promoted as a Team Leader after 2 years. I am currently part of a well-established company as a CSO for different international accounts. I can provide excellent customer service, creating tickets, e-mail and phone support that can delight your clients and help your business to grow. I have managed to enhanced my skills parallel to my personality and values that I consider essential to provide quality customer service, such as integrity, time management, diligence, patience, perseverance, assertiveness, clarity, positive attitude, empathy, calmness and persuasiveness. I am eager to learn the products and services in order to give the best support to customers and to provide loyalty to your business.