• Established and managed eBay store with 5000+ items since 2016.
• Achieved Power Seller Status within 6 months, monthly sales of $45k, consistent ROI of 12%, and 99% positive feedback rating since 2016. Item return rate consistently less than 2%
• Helped 2 oversea eBay sellers resulting in a profit of $2,000 per month per seller.
• Provided customer service on an on-going basis to answer questions, resolve disputes, provide further details about items for sale, and collect payment.
• Efficiently managed inventory of 5000+ items including relisting unsold items, adjusting price to match other high rank items and other platform online sale channels.
• Hired, trained, and supervised 2 part-time contractors to assist with order fulfillment, customer service, listing items and resolve disputes.
• Researched online selling platforms and trending keywords of their listings in popular languages such as English, Spanish and German.
• Developed a method to manageably list and relist multiple items to eBay with effective aspects including trending titles and competitive prices.
• Kept the selling activities up to date with changes from the selling platform.