Zendesk Experts do zatrudnienia w Thailand
Wyświetlono 2 wyników
Wykonawcy sponsorowani
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CRM, English (UK) Translator, English (US) Translator, Tłumacz języka włoskiego, Tłumacz języka hiszpańskiegoI am a young yet experienced Customer Service Representative, I am currently working as a freelancer as CRM. with already 4 years of experience. These are some of the tasks I've had: ● Responding to clients’ emails through Zendesk and Outlook mail ● Communicating with my colleagues using Trello and Skype ● Assisting...I am a young yet experienced Customer Service Representative, I am currently working as a freelancer as CRM. with already 4 years of experience. These are some of the tasks I've had: ● Responding to clients’ emails through Zendesk and Outlook mail ● Communicating with my colleagues using Trello and Skype ● Assisting clients who have problems using platforms like Cisco WebEx, Zoom and BigBlueButton ● Onboarding, running troubleshooting and following up with 1000+ new and existing clients from Europe, North America and Asia to reduce churn and optimise customer success. ● Scheduling, rescheduling and cancelling appointments for individual clients and groups. ● Collaborating with colleagues from Account Management and Sales. ● Translating different emails, documents and helping with the translation of the Italian version of the official website of the company. ● Dealing with different situations that require quick problem solving on the spot, like connection problems and last-minute rescheduling, using different languages (Italian, English, Serbo-Croatian) ● Training new employees mniej
Zatrudnij mttdelgrosso
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Offering over 5 years customer service experience with SaaS products, accustomed to working remotely with distributed teams. Possessing first-rate communication skills to collaborate on all business levels and the versatility to work with geographically and culturally diverse groups to resolve complex issues. I have...Offering over 5 years customer service experience with SaaS products, accustomed to working remotely with distributed teams. Possessing first-rate communication skills to collaborate on all business levels and the versatility to work with geographically and culturally diverse groups to resolve complex issues. I have travelled extensively in Europe, Central America and Asia, often solo and there can be little more daunting or further from the idea of a 'comfort zone' than immersing yourself in a foreign culture. This has honed a subset of soft skills that can be difficult to train in the workplace. Adaptability, patience and relationship building being some examples. Currently based in the ICT time zone, I can offer flexible hours of coverage. I am confident facing challenges, open to new experiences and I am a seasoned remote worker. mniej
Zatrudnij TrangRoss
