Yuliza Yudhea P.

Responding to customers is EASY, I'm sure you can do it yourself, but,,,,,,,,, How FAST can you get back to them? How ACCURATE is your response? How EMPHATIC and FRIENDLY are you towards the customers? How MANY questions you can handle in a day? Oh well, I'm pretty sure you have more important things to do for your business. With 2,5 years of working experience as customer support in various companies, I can bring to your organization not only my ideas and experiences from my previous job. But also my general passion for helping people, too. I have worked with e-commerce companies that sell bedding, phone accessories, skincare, make-up, arts, property and also a crowdfunding company. I have solved approx 35,000 tickets with 5 different helpdesks and handled approx 20 different cases that happened in the e-commerce business. Not only in the customer support field, but I’m also passionate and have outstanding experience in INFLUENCER MARKETING. We all know that the key to the HIGH ACCEPTED COLLABORATION rate is to CONTACT as many relevant influencers as possible and diligently FOLLOW UP with them. This job can be so OVERWHELMING, especially if you just built your business and are only able to offer product/service exchange collaboration. But again, I’m pretty sure you don’t have time for this. Worry not, for the past 8 months I’ve been working as an influencer marketing who handled Youtube, Instagram, and Tiktok influencers apart from my main task as customer support. If my profile interests you, please do not hesitate to contact me for my full resume and achievements. Please check my video resume here [login to view URL]