Sushanta R.

## BIO CSS Infotech was formed to provide Software and IT Enabled Services – Computerization with out compromising daily business procedures. Started its journey on 19th April 2003, holding the hand of Mr. Sushanta Roy (Founder of CSS) bagged a healthy success by satisfying its customers by achieving their ultimate goal. With a syndicate of well-qualified group members and a strong IT Exposure of more than 15 years of its founder, we are providing solutions for any kind of business applications and process. We have a strong group members, who can provide solutions using the modern wireless technology, web based technology, client server based windows application, as well as we are also providing Non-voice Business process too. Delivery of well tested solution by our technical qualifiers and application qualifiers, help our clients to believe on us in a long run. With a well-organized and qualified team, we are providing round the clock on site, web based or telephonic support to make a healthy and familiar relationship with our client. Timely delivery of quality process for any job assigned to our Business Process centre helps us to grow our organization more comfortably. We are trying to create a paper less world with a smooth, proper and errorless delivery of organized information. Mode of Business:Software Development Non-Voice BPO In Bound Voice Process (Technical Support) Online Chat Support BPO ## Area of Expertise **Expertise** **Development Tools & Languages JAVA Application (J2EE) PHP HTML Word Press Joomla Microsoft .Net Technology Visual Basic 6.0 Crystal Reports C++ Clipper Foxpro Back End / Database MySql 4 /5 Microsoft SQL Server Microsoft Access2000 .DBF 2.5 and Above   Domain Experience**      **ePrincipal :** This is an Integrate Institute Management System (IRP) Software. This Software can be used in any Academic Organisation to keep track on each and every possible events of the institute.     **eCarrier :** This is an Integrated Online Consignment Management System integrated with accounts. This software can be used to keep track on day to day business of any consignment based transaction, e.g. Bulk Transporter / Goods carrier, Courier Companies etc.     **eHRM :** This is an online HR Management system which is completely definable as per the requirement of the user. This system can keep track on Daily Attendance, Shifts, Holidays, Loans etc.   **Online Library Management System :** This is a Complete solution to keep track on daily transaction as well as knowledgebase of books & periodicals. This has got a very useful search engine to find out books of users choice & requirements.     ***Customized on :***     * Electrical Equipment Manufacturing Unit for Integrated solutions of Accounts, Inventory, Production and Order management system.   * Multi Branch Shopping Malls for Integrated solutions of Purchase process, Inventory, Billing Counter and Accounts Management system.   * Online Product Catalog ([login to view URL])   * Online Matrimonial Management System ([login to view URL])  ***Web Development on :***   * Leather Item Manufacturer * Educational Institution * Online Catalog including Order management for Gifts Store * Plywood Manufacturer * IT Service Provider * Electrical Manufacturer * Match Making Portal * **and many more…** **Existing Setup – Non Voice BPO**               No of System               :           10           No of Shifts / Day         :           2           Total No of Agents       :           20           Centre Supervisor         :           1           Quality Control :           2 (Part Time)