Kushi A.

Certified human resources professional with more than 3 years of experience in IT and Non IT Recruitment and Payroll Known for my exceptional recruiting skills, I have successfully sourced and placed top talent in my company, contributing significantly to its growth. Recognizing the need for an efficient Human Resource Management System (HRMS), I took the initiative to implement the Keka HRMS portal from inception to completion. Additionally, I can create and update job descriptions, build an effective talent pipeline and ensure a smooth onboarding process for new hires. I bring a results-driven approach to ensure successful hiring processes. My skill set includes: - Sourcing - Interviewing - Hiring - Onboarding - Induction - Payroll -Grievances - Leaves and Attendance -Appraisals. -Offboarding I have handled recruitment for companies across diverse industries, ranging from IT, Healthcare, Ed- Tech to Digital Marketing Agency . Hirings done for : Java Developer, Android Developer, Graphic Designers, Digital Marketing Managers, SEO Managers Social Media Managers Graphic Interns Copywriting Mangers Creative Strategist. Chief Finance Officer Full Stack Developers Manual Testing Automation Testing Research Analyst I have accumulated a diverse range of experience in the customer service field. I have successfully handled various responsibilities, some of which are outlined below: • Investigating User Issues • Resolving Incidents and Requests • Administration and Management of Cloud Account • Troubleshooting Mail Flow Issues • User Creation, Deletion, and Modification • Managing Chat and Email Communications • Resolving Design Issues • Managing Operations • Serving US, EMEA, and AUS Clients • Email Management • Operations Management • Handling Queries and Feedback • Processing Insurance Applications • Handling Renewals, Cancellations, and Payments • Interdepartmental Coordination • Retention • Office Administration • Email Management • Processing Incoming Mail • Initiating Collections • Invoice Generation • Monthly Reports • Upgrading & Downgrading Plans