## BIO
Superior Technology and Operational Executive: 23 Years of Operational Excellence Miracle Worker: 23 year track record of taking on the most difficult problems, missions, goals and projects while always delivering stellar results. Personal motto imparted to staff: Work smarter and harder to make management and customers feel like you always seem to perform a miracle per day. Deep Technology Knowledge: Deep knowledge and rapid understanding of technology and its successful operational employment. Depth and breath of experience to quickly develop requirements, access risks, and manage projects and programs through to completion. Exceptional Leadership: I have substantial experience developing, mentoring and training staff: this comes from my reserve career in the military; substantial platform training experience (in corporate education as well as at the University level); and from leading teams of young, bright people to achieve levels of excellence they thought unattainable. My written communications clearly communicate instructions to customers, management and subordinates; this is based on my experience in writing four books and over one hundred platform instruction courses, not to mention over 20 years of customer reports and communication. Dedicated: No stranger to 18 hour days, on call 24x7x365. Key Executive Benefits: 1. Reputation for taking on the most complex projects - Always accomplishes the mission 2. Large executive management skill set with a depth and breadth of experience in: Strategy – Vision – Mission Planning System Architecture - Project and Program Management – Product Development Process and Performance Improvement - Process Analysis and Redesign Change Control Management - Quality Control Systems Profitability and Cost Analysis Contract Negotiations and Strategic Alliances Team Building and Performance Improvement; Employee Development Customer Service and Satisfaction Career Synopsis Secure Foundations Worldwide Corporation, 2002 – 2006. President and Chief Technology Officer. Executive in charge of firm using technology to shield customers “upstream†from spam, spyware, viruses, identity theft and other security threats. Responsible for architecture, design, and development of services utilizing clustered environment to include financial systems, web applications, database applications, and reporting/control systems. Resulting company track record of protecting over 6,000 customer organizations was over 1000 days without a single virus infection, not a single spyware penetration, and not a single identity theft incident. Individuals experienced an average of 3 months between spam messages and a false positive rate of less than once every 27.4 years. Three major development/service efforts included: [login to view URL]: The Zero Spam Network provides email filtering for organizations, individuals and families to eliminate spam, viruses, spyware and identity theft. Development started in September of 2002 and service went into production on July 1, 2003. The service architecture uses multiple datacenters with clusters of Sun multiprocessor Enterprise class servers to examine the full context of email messages from all customers’ email simultaneously flowing through the service. Primary responsibility for call center for customer support as well as Six Sigma auditing process, and for review center staff handling rule set exception processing. [login to view URL]: The Zero Proxy Network provides web and messaging content filtering for organizations, individual and families to eliminate security threats before they get to the end user’s computer. Development started in March of 2004 and went into production on September 1, 2004. The service architecture uses distributed appliances to act as proxies for local web and messaging traffic. The appliances communicate with a centralized cluster to synchronize rule sets and handle exception processing. ICPCI (Internet Crime Prevention and Control Institute) – developed, operated and marketed shared services center for financial institutions to interdict phishing and other internet crimes. Members included a major credit bureau, investment banks, and regional/national banks. Worked with US Secret Service as a member of their regional Economic Crime Task Forces, as well as with FBI at the national level. Over 1000 successful takedowns of phishing sites including highly visible pro bono work for the FDIC and to counter identity theft fraud sites after the Tsunami in Indonesia ([login to view URL]) ACELM Corporation. 2001-2002 Chief Technology Officer. Responsible for architecture, design and development of store systems, customer management, and online presence for a chain of ladies apparel stores. PPR Corporation. 1996 – 2001. President of IT Consulting Firm. Managed a staff of 67 consultants and contractors. Founded a Technology Vision Group in Miami, Florida, providing strategic vision, program management services, contract development, and business continuity services. Successfully completed a series of customer engagements over $1 million. Frequent technical and motivational speaker on technology matters to user groups and on television programs such as the World Business Review. Major projects with direct responsibility, job performance and oversight included: World Fuel Services: 2000-2001: Filled contract VP level position on CIO’s staff and provided contract staff for a series of outsourced IT initiatives. First project involved developing and galvanizing an E-Business strategic framework with senior management. That was followed by an intensive planning project to develop a sequence of tasks to gather requirements, design a new image for Marine business units and E-Commerce sites, and to develop a prototype of a global marine fuel oil trading system supporting company brokers, risk managers, customers and the supply chain. Was then given broad responsibility for four business unit websites as well as the main corporate site; my team also overhauled the Investor Relations presentation, developed company web casts, and handled production and distribution of corporate streaming video service requirements. Simultaneously, we were asked to take the prototype oil trading system from a prototype into full production following an aggressive development schedule with complex, evolving requirements. Worked a large number of legacy system and data incompatibility issues in middleware and back office practices; assisted in Oracle Financials migration. Finally, worked a number of networking, performance and hardware issues on an as requested basis, including procurement and installation of six Sun Enterprise class servers to modernize the corporate computing environment. St Bernard’s Regional Medical Center, 2001: Over a four month period, provided extensive platform training and consulting services for a mainf
## Area of Expertise
UNIX, Programming, Networking, Security
