Obinna E.

Do you need a multi-skilled, organized and focused customer support assistant who can manage your schedule, grow your business and organize your team? If your answer is yes, then you are in the right place and you are one step away from getting your desires fulfilled. All you need to do is engage my services as I possess the above stated qualities and can work under little or no supervision. Hello and welcome to my profile, I appreciate you taking out time out of your busy schedule to view my profile. I am Obinna Ezelobi, a seasoned customer support specialist with over 9+ years of experience working in the oil and gas sector, beauty and cosmetics industry and a short stint work in the banking industry. I take pride in being a focused individual supporting customers and ensuring they gain maximum satisfaction thereby increasing patronage. My expertise lies in customer satisfaction, customer support, data entry, market research and team management. I am proficient in tools like Microsoft office, Google suite, Click Up, Zendesk, and some other CRM tools that might be necessary for effective job performance. I am also a fast learner and I am always willing to learn any tool that would enhance my performance on the job. My passion to support customers is borne out of the need to help them maximize their resources and ensure they enjoy total satisfaction from their patronage. My watch word has always been that a happy customer is a returning customer, and a returning customer increases revenue generation. ?? ???? ?? ?????????????? ▬ Customer support and Engagement ▬ Customer care ▬ Phone and Chat support ▬ Email Communication and management ▬ Administrative duties ▬ Account management ▬ Data Entry and Internet Research ??? ???? ??? Below are some valid reasons to engage my services ▬ Strong communication and interpersonal skills ▬ Detail oriented ▬ Problem solving skills ▬ Team player ▬ Ability to work under little or no supervision ▬ Creative and Time frame oriented Do feel free to contact me for further requests or inquiries, I will be glad to answer your questions. Thank you for viewing my profile and I hope to work with you on achieving your project soon.