Shiv B.

I am a Salesforce Certified Marketing Cloud Email Specialist with industry experience of 3+ years. I will help you in creating new emails and templates for your campaigns, customer engagement and transactions, creating connected customer journeys and automate various tasks in Marketing Cloud tools. Email Studio & Content Builder - Creation of reusable email templates, content blocks, mobile text messages, push messages and in-app messages in Content Builder - Creation of audiences to send the emails or messages - Send personalised email messages in Email Studio - Creation of different email tracking reports Journey Builder - Creation of different customer journeys for campaigns, purchases, welcoming users, newsletters etc. - Customise journeys to take the user to various paths on the journey based on their interactions with the emails i.e. opens, clicks etc. - Test different email templates and contents in emails to choose the best one. Automation Studio - Automate and schedule data import, send email, audience filtering activities - Automate data extract