Roseanne M.

Highly motivated with 8 years of experience in Customer support, email, chat, and phone support assisting U.S, Australia, and UK customers. All of the accounts I handled are Customer Satisfaction driven accounts. I am personable and reliable and will prove to be an asset to the company. In my recent position, I have always awarded as the agent with highest CSAT score, I always treat every call as my first call and make sure to deliver excellent customer service. Also, I am flexible and very passionate about what I do, that's why I am confident that I would be a superstar in any job that you will assign me to. Tools used: Citrix, Sap, OPM, LogmeinRescue, Salesforce, and CRM. Social Media Platforms: Facebook, Twitter, Instagram, Pinterest Google+, and LinkedIn. Typing speed: 45-50 wpm Internet Speed: 10 Mbps Computer Specifications: Intel Core i3, 4 gb DDR3 RAM and 500GB HD Availability: Willing to start as soon as possible.