I am an Atlassian Expert and IT Consultant with over 8 years of experience in tailoring custom solutions based on the Atlassian Suite (Jira, Confluence, Bitbucket) and providing IT consulting services. I have a strong background in network administration, server management, and IT security, with proficiency in software development, web programming languages, and ITIL practices for enhanced IT service management.
In my previous roles, I have assisted clients with the implementation, customization, and optimization of Atlassian products, provided training and support to end-users, and contributed to the improvement of internal processes and best practices. I have also managed and maintained company's Jira systems, including user administration, project configuration, and workflow customization.
As an active member of the Atlassian Community, I am dedicated to helping customers overcome challenges and optimize their Atlassian product usage. I am also skilled in Amazon AWS Services (S3, EC2, Lambda, SNS), Linux system administration, software development, business process digitalization, and architecting IT networks.
I hold several certifications including Atlassian Certified System Administrator (ACP-500), Atlassian Certified in Managing Jira Projects for Cloud (ACP-620), ITIL Foundation Certificate In IT Management (ACP-620), CISCO CERTIFIED CCNA, and Microsoft Certified Technology Specialist.
I am fluent in Arabic, French, and English, and I am available for both short-term and long-term projects. I look forward to helping you with your Atlassian and IT needs.