Pankaj P.

I have professional experience in the field of network engineering and IT infrastructure and customer service. Strengths include expert skills in VoIP, Microsoft Exchange, Windows Server, Routing, Switching, RSA (soft and hard token), Information Security, computer networks, computers, desktops. I am Cisco certified professional: CCNA 640-802, CVOICE 640-461, Implementing the Cisco Unity Connection: 642-263, Unified Communication Contact Center Express Implementation (UCCX): 642-165, CVOICE Implementing Cisco Voice Communications and QoS: 642-437, ITIL Foundation v3. I have worked in field - grocery stores, small offices, working with 3rd party vendor like AT&T, Verizon; checking the status of a device, etc. I can be your eyes and ears while we together fix the issue and get back on road in no time. I am organized and detail oriented. Focused on resolving issue in hand. I am experienced working with diverse customer database. Good communication skills.