• Delivering my responsibilities as Chief Technology Officer for a FinTech company involves driving innovation and excellence in our technology solutions, ensuring the secure and efficient delivery of financial products and services to our clients, and leading a highly skilled team of professionals dedicated to creating cutting-edge solutions that empower our customers and maintain our competitive advantage in the industry.
• Orchestrated and managed revenue growth, expanding it to over 50 million Euros while expanding the team to 800+ individuals for a major European client.
• Led the generation, transition, and stabilization of major initiatives (10+ million Euros) from a multi-vendor (6) to a single-vendor model, shifting from onsite locations (US, France, Belgium, Netherlands, HK) to offshore (India) throughout the entire process from RFI to Steady State.
• Extensive experience in establishing and managing IT delivery centers, support centers, technology hubs, vertical practices, competency centers, software development and maintenance centers, and infrastructure support centers.
• Proven expertise in core infrastructure, cloud migrations, end-user computing, IT security, application compatibility, application rationalization, application repackaging, MSI technologies, software deployment, virtualization, and imaging.
• Demonstrated experience in rescuing financially insolvent programs, transforming them into profitable ventures, achieving a remarkable shift from -67% GM to +56% GM, along with elevating CSAT from 2.3 to 4.8.
• Served as the Head of Platform Services (Infrastructure Service Line) with a team of 150+ associates delivering for multiple clients.
• Possess over 9 years of rich onsite experience in various European countries (Finland, Belgium, Netherlands, France, Germany), the US, UK, and Hong Kong.
Transformation/Transition Management
Infrastructure Management
ITIL
ISO 20000
IT Security
Delivery Management
Business Development/Growth/Stability
SCRUM/SAFe/DevOps
Merger and Acquisitions
Vendor Management
SIAM
Cloud Solutions (MS Azure/AWS/GCP/OCI)
Data Centre Setup/Migration
MF (HPOV) Products Suite
BMC Products Suite
ServiceNow (SNOW) Products Suite
Production Support
Application Development and Maintenance