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Customer support : email, live help | order processing

$30-250 USD

W trakcie realizacji
Opublikowano około 13 lat temu

$30-250 USD

Płatne przy odbiorze
I am a professional who supports my customers in the following areas: graphic design and printing website development and maintenance computer technical support JOB REQUIREMENTS: This is a long term permanent job with growth potential. You will be working directly with me, my customers and my programmer. I am looking for an individual to assist me in following up on email request for my various support areas, scheduling request, creating support tickets, pricing requests, and sending job submissions and create my appointment and design schedule. You will answer approximately 30 phone calls per week. You must be familiar with softphones and have a DSL connection. TIME: Working Days Range: Mon to Fri Working Hours Range: 9am - 6pm USA Eastern Time Zone IMPORTANT: You must always be available online and ready for our next project or task during your "Working Days & Hours Range". This is because customer will contact you any time via Telephone or email when we have a project or task for you which requires your immediate attention. MONTHLY SALARY: Our budget is $50 to $100 + Internet and Telephone $30 additional 1) You must be excellent in English, friendly, polite and patient with absolutely great customer service. 2) You must have passion in encouraging customers to make an order (good marketing skills is an advantage). 3) You must have passion in communicating about Telecommunication Products 4) Customer support experience is necessary) 5) You must attend to all enquiries in a timely manner. ######### SPECIAL NOTE ########## This job is supposed to be relatively FLEXIBLE, FUN & EASY and we honestly think this is an AMAZING opportunity for you to earn a good, stable income while at the time enjoying yourself and working at your other projects if you like. Please note that when making your bid, your bid is the amount you are asking us to pay you for 1 month of work. For the person awarded with this job, we will trial you for 1 week first. If your service is excellent and reaching our expectations, we will very likely continue with your service for around 1-2 years or mostly likely more. I will provide the headphones for successful person and be familiar making incoming and outgoing calls via softphones. We are very friendly and professional people and require that you are also. The company ethic is that all staff are treated with love and respect, and we expect that everyone who is working with us have a great personality that is very accepting of others. This way when dealing with customers, then treat them how you would love to be treated. You can be based anywhere. Summary: Responsibilities: Work from home • Give email , chat and phone support • Sales • effective cooperation with colleagues in order to achieve the team goals, • meeting the project requirements. Requirements: • very good command of English, • client focus attitude, • experience in customer service will be an advantage, • very good computer skills (MS Excel), • Answer in coming calls on softphone (vonage) and transfer if needed.
Identyfikator projektu: 1038974

Informację o projekcie

28 ofert
Zdalny projekt
Aktywny 13 lat temu

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Przyznano:
Awatar Użytkownika
I AM READY FOR THIS JOB I CAN START AS SOON AS POSSIBLE. I HAVE PASSION FOR WORKING AND I STRIVE FOR EFFICIENCY AND EXCELLENCE. I HAVE WORKED AS A CUSTOMER SUPPORT REPRESENTATIVE FOR AN AUSTRALIAN TELECOMMUNICATIONS COMPANY. I HAVE THE SKILLS AND PASSION TO DO THIS PROJECT.
$30 USD w 1 dzień
0,0 (0 opinii)
0,0
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28 freelancerzy składają oferty o średniej wysokości $168 USD dla tej pracy
Awatar Użytkownika
Hello sir, Kindly check PM for further Details.....
$151 USD w 30 dni
4,9 (4 opinii)
4,5
4,5
Awatar Użytkownika
I am available to start immediately. I am organized, professional, proficient and have many years experience in customer service and able to multi-task. I look forward to working with you
$170 USD w 30 dni
4,2 (1 opinia)
1,0
1,0
Awatar Użytkownika
Please check PM
$250 USD w 30 dni
0,0 (0 opinii)
0,0
0,0
Awatar Użytkownika
Hi, Have experienced team with this field ,How many members you need to do this job?
$150 USD w 30 dni
0,0 (0 opinii)
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Awatar Użytkownika
I've been working with BPO for 2 years and a half. Ive worked as a customer service representative and was promoted to product support after a year. I am very familiar with networking devices and i really think that i would be able to do this job with flying colors.
$250 USD w 30 dni
0,0 (0 opinii)
0,0
0,0
Awatar Użytkownika
I am interested to join your project. I have 3 years of experience in this field.
$200 USD w 30 dni
0,0 (0 opinii)
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Awatar Użytkownika
Ready to start now. Please see my PMB
$140 USD w 30 dni
0,0 (0 opinii)
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Awatar Użytkownika
I have a solid customer service experience. Will work hard for this job. Please count me in.
$130 USD w 30 dni
0,0 (0 opinii)
0,0
0,0
Awatar Użytkownika
Please check PMB.
$200 USD w 30 dni
0,0 (0 opinii)
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Awatar Użytkownika
Hi my bid is $30.00
$30 USD w 1 dzień
0,0 (0 opinii)
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Awatar Użytkownika
Dear Sir/Madam, Greetings!Please do consider my offer to be of service to your company.
$200 USD w 30 dni
0,0 (0 opinii)
0,0
0,0
Awatar Użytkownika
been working on a BPO industry for more than 3years. we support top wireless provider in the USA. my job is to take calls from a customer that is asking to speak with a supervisor or manager. so i offend receive managerial and supervisory calls. are main job is to provide customer service and technical support to customer. im also doing I.T jobs like transferring phone number from one phone to another gathering necessary information to make the process much more faster
$200 USD w 1 dzień
0,0 (0 opinii)
0,0
0,0
Awatar Użytkownika
hi,i m interested in your project .i have doing your work in one day if uyou give me $30 per hours
$30 USD w 1 dzień
0,0 (0 opinii)
0,0
0,0
Awatar Użytkownika
Please see PM.
$130 USD w 0 dzień
0,0 (0 opinii)
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Awatar Użytkownika
SOPHIC POWER GROUP known as SPG is a 1 year old company with our operations lying in Finance solutions. We Provided Services of Customized Fund management Solutions though highly Skilled personalized and service Any Where in India. Providing A to Z Funding Services all under one Single Roof to our Valued Clients. Due to huge demand of Business Process Outsourcing, we are expanding our business in BPO industry. We have dedicated team of I.T. Specialist who are focused on back office support, technical Support/ Voice/ Non Voice services. With a well managed team and sophisticated infrastructure, we are able to convert the needs of our clients into reality in the form of marketing solutions that work and communicate well. Our innovative, practical and world class ITES solutions guarantees accuracy levels and surpasses industry standards. We strive to provide a level of security and redundancy in our solutions thereby augmenting the success of our clients as well as our organization. We provide our clients with a comprehensive spectrum of services that encompass Finance assistance, Technical & Medical (STM) Services, Data Conversion, Back Office Services and Knowledge Services. The complete portfolio of services possesses the following highlighting features: • Offers secured and assured communication • Simple and effective • Serve wide sectors • Reliable. ApplicationAreas We nurture a team of the professionals that includes: • Software developers • Web researchers • Data analysts • Engineers (3d Tool Design ) • Medicos and pharma experts • Finance Specialists Services Data Conversion We provide our clients with the most dependable and cost effective services of data conversion that are extensively used in almost all sectors. The operations of data conversion are carried out by our dexterous personnel who deploy the latest technology to ensure greater accuracy and credibility. Digital Conversion Services Our expertise lies in the digital conversion of content from books, scientific and engineering journals and variety of forms, indexes and other documents from print and electronic images. We undertake bulk consignments for data conversion services that encompasses the conversion of : • Paper document to computer ready files for the internet, intranet and extranet, CD-ROM or database • Data on different platforms for databases, word processors, spreadsheets, and many other standard and custom-made software packages as per requirement • Text to PDF and PDF to word • Page maker to PDF format • Word to HTML format • Text to word perfect • Text to word to html and acrobat fine • PDF to HTML Data Entry / Data Capture Our broad spectrum of services also includes a variety of data entry and data capture services that are carried out by our diligent personnel. Provided at industry leading prices, these services are used for the following purposes : • Forms processing • Data indexing • E-books • Database marketing • Direct mail • Market research • Banks • Financial institutions • Insurance companies • Education • Content for e-learning • Online data entry Forms Processing Our painstaking efforts towards providing our clients with our valuable services of form processing are a double key process to ensure high accuracy output. We create and maintain validation tools based on a set of rules and ensure that our forms processed data are highly accurate and cost effective. If the scanning and uploading of images to a secure FTP server is done at the client’s end, then we download process and return the database to them within 24 hours. QualityAssurance Delivering unsurpassed quality to our clients is our ultimate aim and to we leave no stone unturned to guarantee utmost level of quality in our operations. Our diligent team directs all their endeavors to develop IT solutions to our clients that are in line with their expectations. • Using upgraded technology for quality control • Executing extensive QA methodologies • Regular quality training programs to enhance the performance • Auditing the quality of the work at all levels of project life cycle • Developing effective internal testing mechanisms.
$240 USD w 30 dni
0,0 (0 opinii)
0,0
0,0
Awatar Użytkownika
I already work as service desk consultant here in europe so this could be my second night job. Many years experience make me good candidate. Please contact me via email. Thanks!
$111 USD w 365 dni
0,0 (0 opinii)
0,0
0,0
Awatar Użytkownika
Hi! I am interested in working with your project. My strong call center background might serve your purpose. You may contact me through Skype. My Skype ID is kristinepelingon. Please check PM sent. Thanks!
$200 USD w 20 dni
0,0 (0 opinii)
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Awatar Użytkownika
Hi Please check your PMB. Thanks
$250 USD w 30 dni
0,0 (0 opinii)
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Awatar Użytkownika
hi, I firmly believe that a satisfied customer is guaranteed to bring in one more person to help business grow.i have an excellent command of the English language,i am friendly, polite and patient. I have over five years in customer support and service delivery. Thanks, Antonia
$70 USD w 7 dni
0,0 (0 opinii)
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Awatar Użytkownika
I am available to start immediately. I am organized, professional, proficient I have many computers as well as a fast internet connection. I am available the working hours that you have requested, as well as outside the working hours. I look forward to working with you.
$150 USD w 30 dni
0,0 (0 opinii)
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O kliencie

Flaga UNITED STATES
Boynton Beach, United States
4,9
16
Zweryfikowana metoda płatności
Członek od lut 13, 2009

Weryfikacja Klienta

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