Customer Support / Call-Answering

Hi! Our business is to make yours effective and efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, Total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, English online Teacher, Outbound sales, Article Writing, Blog, Data Entry, Data processing, transcriptionist, Lead Generation, Social Media Marketer, VAs to name a few. We are a highly skilled, and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I also have agents who have more than 5 years telemarketing, data entry, online research, lead mining, email handling and customer service experiences. We have been working as a team or individual projects for more than 3 years now. We have been practicing good team work, team effort, and integrity. Please do let me know if you have further questions. Cheers, JM

Hi We are a call center and have experience of working with clinical Practice Management system. We have worked with the doctors for phone support on software called Office Ally. We have handled calls coming in for appointments, medical billing, patients collection and general support. We are available 24/7 and can follow any hours or time zone. Please get back to me so we should discuss it further. All the best Kyle

Greetings, i just reviewed your post and I am very confident that I am the right candidate for your Customer Support / Call Answering Needs. I may not be from the US but I can definitely work at any US time Zone you will require specially on (8 AM EST to 5 PM EST). I am used to working under US timezone as I have worked in the Call Center / BPO industry for almost 9 years and has worked as a Freelancer for more than 5 years now. I am very well trained in Customer Support, Phone Handling and Etiquette, Email and Chat Support, Microsoft Office Applications and other Online Reporting and management systems. I am trainable and fast learner. I can work under pressure with or with out assistance. I will be more than happy to forward my resume for your reference and undergo Interview and other background check. Thank you and hope to hear from you. Genessa Mae

Have done telemarketing for about three years now. Selling different products and services. I am also very organized and very professional with a Bachelors in Management from an USA University

I have been a customer service agent for about 8 years. I am trained in the British, American and Austrian Accents so a Native American’s accent is easy. Besides, I have experience in various processes both technical and non-technical. In terms of technical experience, it is Tier 3 ATT ConnecTech support. This is a level of support nobody in technical backgrounds provides these days. Besides that, notably I have also worked with sales processes. In both of these ATT processes, I have been a process trainer and a voice and accent trainer. With the best agent and trainer awards, I have also gone through two different training certification programs, which means I'm the best at what I do - Customer Service!!

Hi. My name is Malone. Thanks for taking a look at my profile. I am interested in this project and would like to be the one who completes it and any other projects that you may employ me on in the future. I have an experience in Data Entry and Customer Calling/Call Backs as I have worked for several years in this field. I was previously employed by Time Warner Cable, All Connect Inc as well as Comcast all based in the US. I am very well organized and have been trained significantly in the role of customer service/support and satisfaction. I hope that after viewing my proposal you may choose to hire me and that we can start a short term if not long term business relationship. My goal is to provide the best service possible and complete tasks assigned with the highest level of accuracy. I have a typing speed of 65 words per minute as well as I speak fluent English and have a great telephone voice. Thanks again for the opportunity to serve you. Also you can give an ear to my voice sample and rate it. Hope that we can chat to discuss projects which you may have pending. I appreciate that you have viewed my profile and have me as an option for your freelancer project. Regards

Dear Project Employer, based on the project description/summary, I believe my experience, skills and knowledge are a good match to complete your job tasks. I'm a serious and hard-working person with experience as a virtual assistant. I am familiar with Microsoft Office package, data input, customer support, translation, social media and so on. I work fast and only do quality work. Regarding availability, I am available as long as it takes to get the job done. My price is negotiable and I'm sure we can come to an understanding. Thank you and I look forward to hearing from you!

Hello, Hope you are doing well, I am here with good past experience and I have worked on Customer support and Service tasks before as well so I will not find any challenges to get this done. I have good communication skill so I believe I will handle this task with 100% accuracy. I have ability to handle customer queries and reply them accordingly. I am hard working and efficient worker. Let's discuss to proceed further. Waiting for your prompt response. Somehow I am not able to see your message please reply me again if you got my message. Thanks & Regards, Hiren.

I am a good fit for this job because I have all the qualities that you are looking for. Experience is the golden factor in this project where you find in me at least 6+ years of working experiences

Hi, We knows value of quality and time. We humbly want to work with you with our honesty. We assure You that your project complete in time also within budget. Contact us! Thanks & Warm Regards Asif LILLA Computer Xperts

Hi I have 4 years of work experience as admin in Education Sector and worked as chat associate,email handling in BPO,telephone assistance.I hope I prove to be a great asset for your organization.

Hello There, My extensive experience in the customer service has taught me the value of providing positive, individualized service to all customers.I have what it takes to fill the requirements of this job, using my excellent service skills and communication skills, my positive attitude for everyone. I am a conscientious person who work hard and pay attention to detail. I am flexible, quick to pick up new skills and eager to learn from others.I understand this job requires a lot of hard work and dedication.I am a person with strong interpersonal skills and have the ability to get along well with people. I enjoy looking for creative solutions to problems. Please feel free to reach out to me to discuss this further. Regards, Abhash

(MY RATES ARE NEGOTIABLE) I am writing to express my interest in a Virtual Assistant position with your company. I have years of experience & a lot of skills that could be very useful for your business. I have read your job posting. I believe my skills, experience, knowledge, and willpower will make me the best candidate for this position. I have experience in the following •Project Management •Adobe Photoshop •Internet research •Data Entry •Email Management •Logos •Graphics •Video Editing •Google Spreadsheet •Google Docs •Experience in Shopify, Asana, Trello, Podio, Mail-chimp, IFTTT & more •Social Media Management Facebook, Twitter, WordPress , Instagram, Onlypult, & more •Scheduling Projects and Managing Calendar •Great with Multitasking •Adobe Photoshop •Preparing expense reports •Invoicing •Accounts Payable •Payroll •Experienced in Quickbooks •Experienced in xero •Accounts Receivable •Bank Reconciliation •Invoicing, writing check, customer payment, Journal entries, bills & statements. •Managing Accounts •Book keeping •Profit & Loss •Checking statements I am confident that my relevant experience will allow me to make a substantial contribution to your company. I feel very qualified to fill your position. Thank you for your consideration, I'm looking forward to work with you!

I am an IT Professional recently returned from Canada and I am familiar with US lifestyle and have US Accent as well. I will be a great selection for this project as I like to work as a Customer Support Persona and very good at making Customers happy and satisfied. I guarantee that you wont have any complaints regarding my work. Please hire me and you wont regret it. My price is negotiable if you are interested. Thanks Jaspreet Kaur

Hello, I assure you I can complete the work on time and accurate. I will follow your instructions properly and work accordingly. I am a quick learner and am always keen in learning something new . please give a chance to prove. can work on the project full time. I already have experience in data extracting, entry, content writing, customer service. can start working immediately. looking forward to working with you . thanks and regards

Hi, I am writing to you regarding this job opportunity because my profile is best suited for your requirement. I have more than 2.5 yrs of experience as a Customer Support Executive and have previously worked with 'BT" (British Telecom) for UK customers and also with 'iYogi' process for US customers. My work was mostly related to support US, UK, AUS and Canadian customers regarding their issues related to computer/laptop, upselling support packages and software products etc. I am completely dedicated towards my work and love to satisfy my customers/clients. Look forward for an interview so that we can discuss more about the job role. Kind Regards, Kamal

Even if I'm not in the US, I have a solid background working for US multinational companies and dealing with US customers. I believe my written and spoken English skills are at par. I can be trained quickly and I adapt well. I have a quick learning curve so you'll be assured that I will be comfortable with my role in no time. I am used to dealing with internal and external stakeholders via phone, email and chat and I can multitask and prioritise tasks even when under pressure.

hello there, I may not be based in the usa infact i am in Malaysia but i have 13 years of experience in Customer Service and Public Relations assisting in various environments from an office or call center to outdoor events. I was trained at a large Call Center in Kuala Lumpur and served as a Team Lead for 1 year.I have done customer servicing for countries like Australia,New Zealand,Malaysia and England. i also have a BA in Marketing. I can provide email, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I strongly believe in fully comprehending customers needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. . I am a full-time freelancer and can work for anyone who needs a virtual assistant or customer service assitant globally. I can also speak fluent Malay. My services include: Customer service Call handling customer support E-mail handling Admin support Information gathering Managing websites Managing Social platforms i would be happy to work on your stipulated hours too.

I can do this very well. I do my work with 100% accuracy. Please read Reviews of my previous clients. ... I am a full time freelancer and have no other job of any kind. I really want to build a serious career on this platform and its my start here so I can work for you upto 16 hours a day & 7 days a week, plus I have 24 hours electricity backup and a reliable fast internet connection. I have done Masters in Information Technology and a specialization in Web Design and Development. There is no issue of money as well you can pay little amount or can pay later if you have financial issue currently. Just Rate my work and give a Honest Review and it will be enough. +I have pretty good mastery in Excel and MS Word +Data Entry and Data Processing +Specialized in Web Scraping and Internet Research +Expert in Copy Typing, PDF/Image to Text +Contact Searching(Company Info, CEO/Management, Email, Phone Number etc) +Lead Generation ***Pay ONLY IF you are 100% Completely Satisfied with work done. If you are not satisfied do not pay at all. Thanks for reading my proposal. Regards, Mubbarik Ali ________________