Hi there!
I read with interest your project details and I am thrilled to offer you my services, backed with my long-term experiences in Customer Service, Logistics and E-commerce.
I have finished many successful projects which involved below services that I can offer you, which I believe is relevant to your project.
- Technical Support over the phone for a US Telecom company, taking in escalated calls.
- Processed booking requests, amendments, and answer queries immediately via email and live chats for an international shipping company.
- Provided customer support via email, phone, and live chat to a Shopify Store.
- Processed order fulfillment, cancellation, refund, disputes, product research, and product listing to a Shopify store.
- Collate daily orders using MS Excel.
- Generate weekly reports using MS Excel.
For my hourly rate, it is negotiable and I am also open to working on weekends.
I look forward to speaking with you soon for I am pleased to know you and learn more about the project.
Best regards,
Wilma Liza Diane