Hi,
Before I decided to switch to home-based work set-up, I have 13 years of experience working in Sales and Customer Service fields for companies like Home Shopping Network, BestBuy, Expedia, JPMorgan Chase & Co. and QBE Insurance. I have seen a lot of scripts already which I have either modified or totally changed to make it more effective. Also, being able to work for companies from different industry segments enabled me to be exposed to different types of customers, study their behaviors and identify the best approach to apply based on their needs and their personalities. I don't know the product yet and the target customers but I'm sure with our collaboration, we will be able to create an effective script and continuously improve it.
Thank you,
Nephi De Guzman