I have worked as a Customer Care Professional in the BPO industry for the last 4 years specializing in financial services such as Accounting, Customer Service, Collections, and Disputes Management. I'm very efficient, has proven initiative, a strong sense of urgency, and a sound business acumen.
Below are the skills I can contribute:
1. Data Entry (80 wpm, 98% Accuracy)
2. Accounting/Bookkeeping
3. QuickBooks Accounting Software
4. MS Office (Word, Excel, PowerPoint, Outlook, InfoPath)
5. Online Research / Investigations
6. US Banking & Finance
7. Article Writing / Resume Writing
8. Customer Service (Phone and E-mail)
9. Audio Transcription