Customer Service for the E-commerce Store

"Blue" Hello, I'm interested to provide my service as I have got various type of Ecommerce related experience. Recently I have completed a project which was to upload hundreds of products in a Shopify store ([login to view URL]) but it was just product uploading & image editing. I have experience in Zendesk as well. I did a project for Flipdish to enter menu items & updating content using Zendesk. Also, I did a project for [login to view URL] where I provided customer service - replying to queries from customers in Facebook page, process customer tickets using website backend, replying to Emails as well. My English is fluent so communication is not a problem. I would be able to communicate via S ky p e daily. Kindly let me know how many hours of work would be required daily. Also, is there a specific time to work? I can work all days including weekends. Looking forward to your reply! Thank you Kind Regards Joydeep

I have read the project's details and willing to manage your store and provide customer support to clients. I have managed eBay, Shopify, Woo-Commerce stores, provided customer support to clients via Zendesk, Slack, Gmail, Messenger, Tickets, etc. Feel free to contact to discuss further on the project.

Hey there! blue I'm an experienced customer support agent who has worked as part of a live chat team, in e-commerce for stores that selling anything from sunglasses to brushes for removing pet hair. I also have a team currently working with another e-commerce store but we are looking to take on more responsibilities such as this. My English skills are well above average. I'm glad you already have a refund policy in place as that can usually present a sticky situation. Can I ask what your delivery tie for products is? Do you automatically send tracking numbers? I'd really love to discuss more with you. Please consider giving me a moment of your time. Thank you!

100% satisfaction guaranteed otherwise I'll refund your money back. Dear Hiring Manager, I am writing to apply for the position of Virtual Assistant. I possess five years of experience as a virtual assistant and enjoy the variety of work the job brings each day. As a freelance virtual assistant, I currently provide a number of services for my clients including Project Management, website management, client handling, Customer support, social media management, administrative support, Wordpress, any other VA tasks. I'm always ready to learn new things. I can assure you that I will be able to assist you in your task in time with quality work. My knowledge of a wide variety of computer programs allows me to easily take on nearly any task I am assigned. As a detail oriented and organized professional I take pride in completing assignments on time and with accuracy. I possess excellent communication skills both written and verbal. I would love the opportunity to transfer these skills to your Virtual Assistant. I am a self-starter and have a complete in-home office set up. So I’m ready to begin work as your virtual assistant as soon as possible and welcome you to contact me to set up an interview at your earliest convenience. Thank you so much for your time and consideration. Sincerely, Aditya

I can be your customer service executive //** READY TO START RIGHT AWAY **// With the reference of your description I would like to inform you that I am the most eligible freelancer here with whom you can discuss this project. After our discussion I am sure you will love to work with me. I have built websites for several brands around the world with great success, and are quite excited to get to work on yours

I've 7+ years of experience in Web Development/Web design, Mobile App Development(IOS/Android), Graphic design, Logo Design Business Cards & Stationery, Flyers & Brochures, Packaging Design, Web & Mobile Design, Social Media Design, Banner Ads, Photoshop Editing, Blogs, article writing, SEO, Social media marketing, Google Ads, Online Advertising, Google Adsense, Affiliate Marketing, Email Marketing, Mobile Marketing, Lead generation, online reputation management Skills - HTML, CSS, JavaScript, Bootstrap, Angular js, PHP, CI, Laravel, Shopify, Angular (All version, JS), Express js, backbone js, Node js, React native, Mongo DB, React js, node js, Python, Python scripting, Data scraping, Selenium testing, MySQL, PostgreSQL, SQLite, AWS(EC2, S3), Digital ocean droplet, Heroku, Gunicorn, Nginx, Apache, Django, DRF(Django Template, rest API, rest framework, unit test cases), Machine learning, Artificial intelligence, image processing, open cv, Deep learning, Sentimental analysis, Data science Magento , Android , Java, WordPress, Website Builders & CMS, Web Programming, E-commerce, Desktop applications, Support & IT, Chatbots, Data Analysis & Reports, Convert Files, Databases, User Testing, QA. I am very much interested in your job please invite me for further discussion and we will go ahead. Thank you...

BLUE Hi, I have read your project description and am confident I can handle this project well. I am a detail-oriented lady with 10 years experience in offering customer service. I have worked with 3 ebay stores for the past 2 years that sell Microsoft products. My responsibilities included; 1. Replying to customers' queries and complaints 2. Confirming payments and product delivery 3. Attending on issues presented in the Resolution Center If you need my assistance, please feel free to message me. Thanks. Sofia

hello, it Shubham here. I have read your description and iam abel to do your work smoothly. Also give your customers best experience.

"Blue" Hello there, I am a shopify expert. I can do your customer support related tasks as well. I have been working as a full-time freelancer for about 6 years. Though I am new in this platform. I had worked with a CEO of a company from USA as virtual executive assistant about 2.8 years. Honestly speaking Zendesk will be a new experience for me. I did work with Skype and Hangout. Now it's your consideration. Best regards Adrian Reza

BLUE! I have been in the Customer Service industry for more than 6 years from 3 different contact centres here in the Philippines. I handled Telco, Healthcare, and a most recent and relevant to your job post which is a direct-selling company in the UK (MONAT) in which we are assisting customer via calls, emails, and chats that made my written English skills even stronger. (Difference of US-English from British-English) We are processing account enrollment, order placement, refunds, product recommendation inquiry, Shipping and a lot more. Rest assured that I can be trusted and willing to do the extra mile to understand your business so we can work together as a team.

Hi, I’m an Italian English teacher and translator. I’d like to understand better your offer. I can tell you that I’m available right now for starting a project, I have had work experience as English customer service manager (both via chat and phone) in London, English teacher, interpreter and translator. At the moment I am working in Florence, Italy as a private English teacher and part time sales manager in a fashion boutique. I am searching additional work from home as I spend half of my time at home. I look forward to hearing from you. Regards, Matteo

Hi, I read your job description. I have worked in a Shopify store from November 8, 2018 to March 12, 2019 as a Customer Support representative. My responsibilities was replying emails to customer, problem solving about lost order during transit, defective and broken order returning, product size issues, order cancellation within 24 hours and other works as order tracking information update etc. I can do your job through ZenDesk and Email both. If I get an opportunity on this job, I will give my 100% accuracy and effort. Looking forward to your response. Thanks Shamsur blue