client coordinator

We deal in ServiceNow integration, Servicenow training and job [login to view URL] for client coordinator who can liaison with clients and internal department. Job Description Maintain Record of Contact With Clients Client coordinators document in detail each contact they have with a client, sharing with everyone on the sales and marketing team. They update this information daily. Act as Liaison Between Company and Client This is the most important duty of client coordinators. After the sales team closes the deal, the client coordinator is in charge of making sure the client remains a happy customer. This duty can involve a number of tasks, such as placing new orders for the client or resolving specific complaints. Analyze Market Research and Assist with Client Acquisition Client coordinators work with market analysts to make meaning out of market research. They couple this information with the feedback they receive from clients to create buyer personas, which the marketing team can build out using CRM software. Collaborate with Sales Team to Provide Excellent Client Experience Acting as the point of contact for clients allows client coordinators to gain a lot of information about each client. Client coordinators pass this information along to the sales team so it can find more leads that match their buying habits.