a Windows addon to CRM system

We in hinbit ( http:///[login to view URL] ) have an opensource CRM system we adjusted to one of our clients. the client needs a set of tools (add-ons) for this application icluding: - importing data from msOffice suite, - transfering data via a modem. - adding a driver for a unique phone (interblir) operator to be hooked to the CRM. Please bid only if u have knowledge in windows internals and written similar things for windows (2000, xp...) Thanx